How to: Add a family member to your account

EA gives you the option to link a family member to your profile. This allows you to access and manage their account on their behalf, such as updating details or purchasing memberships. This feature is particularly helpful for parents managing children’s accounts or for partners assisting each other. Please note that when profiles are linked, both you and your family member will have permission to make changes to each other’s accounts.

Tinesha Carey
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7 steps
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3 minutes

Equestrian

**Log in to your account**\ Navigate to <https://equestrianaustralia.justgo.com/> Enter the **email address linked to your EA Membership**, then type in your **password** and select **Log in**. ***Tip:*** *If you forget your password, click the **Forgot Password** link to reset it.*

**Add a family member**\ EA allows you to add a **family member** to your profile. This feature lets you access their account on their behalf and make updates if needed. It is especially useful for parents managing their children’s accounts or for partners assisting with membership purchases. To add a family member, click **Add Family Member** underneath your membership. ***Note:*** Family members linked to your profile will also be able to access and make changes to your account.

**Adding a family member**\ You can choose to add an **existing EA member** or create a **new member**. Select your preference to continue. For the first example, we will add an **existing member** to the family.

**Enter family member details**\ Type in the **email address** of the member you wish to add. If you prefer, you can use their **membership number** instead. Next, enter the family member’s **date of birth**. When these details are complete, click **Send Verification Email**. The member will receive a notification and must verify the request by clicking the link in their email.

**Add a new member**\ If the person you want to add has not registered before, select the **New Member** option to add them to your family. ***Note:*** You do not need an active membership to create an account with Equestrian Australia. An **account** provides access to the system, while an **active membership** is required to participate in EA activities

**Enter family member details**\ After selecting **Add Member**, you will be prompted to enter the family member’s information. You will also have the option to: - Add the family member to the **same club** as you - Acknowledge that you have permission to **add, update, and maintain** this person’s information in JustGo - Click **"Continue"** to proceed. This will send an email notification to the family member to accept the invitation. ***Reminder:*** Only add family members you are authorised to manage

**Congratulations!**\ You have successfully completed the steps to add family member(s) If you have any further questions, please contact [**help@equestrian.org.au**](mailto:help@equestrian.org.au) for assistance.