How to manage user logins in your RoomRaccoon account

This guide is essential for efficiently managing user access in your RoomRaccoon account. It provides step-by-step instructions for adding and deleting user logins, ensuring that you can customize roles and manage user permissions with ease. Additionally, it covers how to edit user information and track activity, making it a valuable resource for maintaining security and organization in your account. Whether you're onboarding staff or managing existing users, this guide streamlines the process.

Yogan Govender
15 steps
2 minutes

Roomraccoon

How to add a new user

Open your RoomRaccoon account > Go to **Settings** > Select **Logins**

Click "**+ LOGIN**"

Fill in the name of new users in the dedicated fields.

If you would like to change the user-language of this employee, you can change it here.

Select the role of this user. For more information on the different user logins, please refer to this [article](https://contact.roomraccoon.com/en/support/solutions/articles/150000079263-different-user-logins-on-roomraccoon).

Fill in the password.

If you would like, you can upload profile pictures for your different users.

If you would like this user to receive RoomRaccoons customer communication emails, please select this tickbox.

Click "Save" to complete this new user login

Multi-property user settings

If you have a multi-property account, there are some additional options for your users. Please see the **main account** setting and the **access to accounts.**

Select the default account that the user will log into first. This will be set as their **main account**.

Use the dropdown menu to select the additional accounts you’d like the user to have access to. **The user will have access to all accounts selected in ‘access to accounts’.**

How to edit or remove a user

If at any point you need to edit a user login, click on the pencil icon.

If the user lost their password, you can send them a new password email using the email icon.

To see any changes this user has made, click on the clock icon.

If you have to remove a user login, please use the bin icon to delete.