How to Cancel Work Request and Reject Maintenance Task (Copy)
Shyamala Balachandran
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24 steps
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5 minutes
1
Navigate to [https://facilitiestst.baltimorecity.gov/archibus/schema/ab-core/views/navigator/ab-navigator.axvw](https://facilitiestst.baltimorecity.gov/archibus/schema/ab-core/views/navigator/ab-navigator.axvw)
2
Click "Corrective Maintenance"
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Click "Dispatcher"
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Click "Maintenance Console"
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Click Approved by select the ">"
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Naviagate to the Work Request and select the icon
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Enter or Select the Work Team Code
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Click the "..." to get a list of work teams
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Select the correct work team
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Enter a comment if necessary
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Click "Dispatch"
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The Work Request has been Dispatched to the work team
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To dispatch multiple request to the same work team, click the check box, next to each work number
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After all work requests checked, select "Dispatch"
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Enter the Work Team Code, select "..." to get a list
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Select the work team
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The same comment will appear for all work requests
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Click "Dispatch"
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To Cancel a request, select the "dispatch" icon. Preventive Maintenance is Cancelled and Correct Maintenance (OnDemand) is Rejected
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Must Enter a Comment when Cancelling a Work Request
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Click "Cancel Work Request"
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Rejecting a Work Request, Select the Work Request and the "Dispatch" icon
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Must Enter a Comment before Rejecting
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Click "Reject"
