How to Renew Your Fire Operating Permit in Accela Citizen Access

Follow this guide to navigate the Accela Citizen Access portal and successfully submit your renewal application. This walkthrough streamlines the process by highlighting exactly which buttons to select to complete your certification and finalize your request.

Monica Flom
8 steps
3 minutes

Google Chrome

Click 'SIGN IN' to log into Citizen Access Permitting Portal with the username and password you created for the original online permit application.

Select 'My Records' to access permits.

Expand 'Fire Permits' category by clicking the triangle next to Fire Permits.

Find the applicable permit and select 'Renew Application' in the "action" column.

Click 'Continue Application' to progress through application pages. All the information you entered in the original record will be held in the renewal. Continue through the renewal application, changing any information that needs to be updated.

You may make any changes to the application on the review page. If complete read certification, check the box and "continue application."

Click 'Continue Application' to submit renewal

You now should see a green check mark indicating that you have successfully processed your renewal. Next Steps: After Fire Marshal review, you may be contacted to arrange for an inspection. You will receive an email to make payment for the permit. You can pay by credit card on the Citizen Access portal or send a check including the invoice that is attached to the email you receive. When payment is received, you will receive an email with your renewed permit attached.