How to Edit Your Recurring Smart Ship Order
Jeremy Thacker
26 steps
2 minutes
Iii
Here's how to pause your Recurring Smart Ship...
1
Navigate to <https://office.iii.earth/>
2
Sign in using your username and password.
3
Click "Orders"
4
Click "Recurring Smart Ship" from the "Orders" section.
5
[[In the bottom-right corner of your SmartShip, you will see three options: ]] [[ View – Displays the details of your current SmartShip order. ]] [[Edit – Allows you to make changes to your SmartShip, such as updating products, quantities, shipping information, or payment details.]] [[ Cancel – Cancels your SmartShip and stops future recurring orders.]]
6
**Editing the Frequency of your Smart Ship.**
7
Click "EDIT" on the "FREQUENCY" section.
8
Click the "Please choose a start date:" field.
Tip! Please note, if you pause your Recurring Smart ship you will not be eligible to receive your $100 Reward Certificate, as those are available only to those who process 6 consecutive months.
9
Select the date you would like to begin your Smart Ship again.
10
Click "Save"
11
Check the necessary agreements, and click "Save".
Yay! You've just changed your Smartship process date !
12
**Reviewing your Smart Ship.**
13
[[Click "view" to review the details of your current Smart Ship, including the products, quantities, shipping information, payment method, and scheduled processing date.]]
14
**Changing Products on Your Smart Ship**
15
[[Click “Edit” to make the desired changes to your Smart Ship. Such as product, payment, address or frequency.]]
16
[[To add products, click the “Add More Items” button located in the bottom-left corner.]]
17
[[Select the products you would like to add to your Smart Ship. Click “Add to Smart Ship” to add the selected products.]]
18
[[Click the “Review” button to continue.]]
19
[[On the review screen, you can remove any previous products from your Smart Ship by clicking the trash can icon next to the product name and quantity.]]
20
[[Review your Smart Ship details, including:]] 1. [[Shipping frequency]] 2. [[Shipping address]] 3. [[Payment method]] [[If you need to update any of these details, click the “Edit” button in the corresponding section.]]
21
[[Once all changes have been reviewed and confirmed, check the Terms and Conditions box.]]
22
[[Click “Submit” to save your Smart Ship updates.]] [[A confirmation page will appear confirming that your Smart Ship has been successfully updated.]]
23
**Canceling Your Smart Ship**
24
[[In the bottom-right corner, click the “Cancel” button.]]
25
[[ A cancellation screen will appear asking you to provide a reason for canceling your Smart Ship. ]] [[Select the option that best describes your reason for cancellation.]] [[ Click “Confirm Cancellation” to complete the cancellation request ]]
26
[[Once confirmed, your Smart Ship will be canceled and removed from your Back Office.]]
How to Edit Your Recurring Smart Ship Order
Jeremy Thacker
26 steps
2 minutes
Iii
Here's how to pause your Recurring Smart Ship...
1
Navigate to <https://office.iii.earth/>
2
Sign in using your username and password.
3
Click "Orders"
4
Click "Recurring Smart Ship" from the "Orders" section.
5
[[In the bottom-right corner of your SmartShip, you will see three options: ]] [[ View – Displays the details of your current SmartShip order. ]] [[Edit – Allows you to make changes to your SmartShip, such as updating products, quantities, shipping information, or payment details.]] [[ Cancel – Cancels your SmartShip and stops future recurring orders.]]
6
**Editing the Frequency of your Smart Ship.**
7
Click "EDIT" on the "FREQUENCY" section.
8
Click the "Please choose a start date:" field.
Tip! Please note, if you pause your Recurring Smart ship you will not be eligible to receive your $100 Reward Certificate, as those are available only to those who process 6 consecutive months.
9
Select the date you would like to begin your Smart Ship again.
10
Click "Save"
11
Check the necessary agreements, and click "Save".
Yay! You've just changed your Smartship process date !
12
**Reviewing your Smart Ship.**
13
[[Click "view" to review the details of your current Smart Ship, including the products, quantities, shipping information, payment method, and scheduled processing date.]]
14
**Changing Products on Your Smart Ship**
15
[[Click “Edit” to make the desired changes to your Smart Ship. Such as product, payment, address or frequency.]]
16
[[To add products, click the “Add More Items” button located in the bottom-left corner.]]
17
[[Select the products you would like to add to your Smart Ship. Click “Add to Smart Ship” to add the selected products.]]
18
[[Click the “Review” button to continue.]]
19
[[On the review screen, you can remove any previous products from your Smart Ship by clicking the trash can icon next to the product name and quantity.]]
20
[[Review your Smart Ship details, including:]] 1. [[Shipping frequency]] 2. [[Shipping address]] 3. [[Payment method]] [[If you need to update any of these details, click the “Edit” button in the corresponding section.]]
21
[[Once all changes have been reviewed and confirmed, check the Terms and Conditions box.]]
22
[[Click “Submit” to save your Smart Ship updates.]] [[A confirmation page will appear confirming that your Smart Ship has been successfully updated.]]
23
**Canceling Your Smart Ship**
24
[[In the bottom-right corner, click the “Cancel” button.]]
25
[[ A cancellation screen will appear asking you to provide a reason for canceling your Smart Ship. ]] [[Select the option that best describes your reason for cancellation.]] [[ Click “Confirm Cancellation” to complete the cancellation request ]]
26
[[Once confirmed, your Smart Ship will be canceled and removed from your Back Office.]]
