How to Setup Flow and Handover to Agent/Human
Strive Guide
24 steps
45 seconds
Strive
1
Navigate to [https://strive.asia/flowbuilder](https://strive.asia/flowbuilder)
2
Click "Create Flowbuilder"
3
Click "Start from scratch"
4
Setup the Workflow Trigger
5
Click "Add Step #1"
6
Search or scroll down then click "WA API Quick Reply"\ Note: This action exclusive for Coex and WA API channel only.
7
Input the text
8
Input the Quick Reply button.
9
(Optional) Click "Add Quick Reply" to add more quick reply
10
Input the quick reply button.
11
If you do not want to have no reply condition then you can delete it.
12
Click "Save Action"
13
Click here and drag out to create a new step.
14
Click "Text & Image"
15
Input the text.
16
Click "Save Action"
17
Click here and drag out to add a step.
18
Search or scroll down then click "Handover Chat"
19
Select the "Human" option.
20
Click "Save Action"
21
Click here and drag out to add a step or connect to an existing step.
22
Click here to rename the flowbuilder.
23
Click "Save"
24
Click on the toggle to Publish the flow.
How to Setup Flow and Handover to Agent/Human
Strive Guide
24 steps
45 seconds
Strive
1
Navigate to [https://strive.asia/flowbuilder](https://strive.asia/flowbuilder)
2
Click "Create Flowbuilder"
3
Click "Start from scratch"
4
Setup the Workflow Trigger
5
Click "Add Step #1"
6
Search or scroll down then click "WA API Quick Reply"\ Note: This action exclusive for Coex and WA API channel only.
7
Input the text
8
Input the Quick Reply button.
9
(Optional) Click "Add Quick Reply" to add more quick reply
10
Input the quick reply button.
11
If you do not want to have no reply condition then you can delete it.
12
Click "Save Action"
13
Click here and drag out to create a new step.
14
Click "Text & Image"
15
Input the text.
16
Click "Save Action"
17
Click here and drag out to add a step.
18
Search or scroll down then click "Handover Chat"
19
Select the "Human" option.
20
Click "Save Action"
21
Click here and drag out to add a step or connect to an existing step.
22
Click here to rename the flowbuilder.
23
Click "Save"
24
Click on the toggle to Publish the flow.
