How to Use Headphones During Telehealth Visits with Chartnote AI Scribe

This guide provides essential information on effectively setting up and using headphones during telehealth visits with Chartnote AI Scribe, ensuring that you have the best audio quality for clear communication. It outlines both the minimum requirements and recommended upgrades for your audio setup, making it suitable for various user needs. Additionally, it includes detailed instructions for configuring settings on both Windows and Mac systems, as well as using smartphones in conjunction with your PC or Mac for seamless call management. Viewing this guide will enhance your telehealth experience by ensuring optimal audio performance and connectivity.

Gerardo Guerra Bonilla
38 steps
3 minutes

**Recommended Minimum Requirements:** 1. **Audio Mixer**: [Example Product](https://amzn.to/4003IO6) 2\. **Headphones with 3.5mm Plug and Built-in Microphone**: [Example Product](https://amzn.to/4gw4qK0) ⚠️ *Note*: USB headsets are not supported for this feature.

Connect your computer to the audio mixer using the USB-C cable

Connect your headphones with integrated microphone. *Alternatively, connect your XLR microphone and studio headphones.*

**Upgrading Your Audio Setup** For higher audio quality, consider upgrading to: • An **XLR microphone** for enhanced sound capture. [Example product](https://amzn.to/40gvMON) • **Studio headphones** for clearer audio. [Example product](https://amzn.to/3DNB1fK) Bundle recommendation: [See Here](https://amzn.to/4j0h0mD)(includes [XLR cable](https://amzn.to/4gWdGHi))

Step

Adjust the Mic Volume and Input Audio fader to \~75%

Turn on Direct Monitor with a short press Adjust the Gain until you can clearly hear your voice when talking through the mic Play audio on your computer, and adjust the Headphones volume

Turn on Loopback with a long press (>2 sec)

(Optional) Turn off Direct Monitor with a short press. You will stop hearing your voice.

Computer Settings for Windows

Right click here [[🔊]]

Click "Sound settings"

Select Speakers "Maonocaster G1 Neo" as Output

Select Headset Microphone "Maonocaster G1 Neo" as Input

Computer Settings for Mac

Click "Apple"

Click "System Settings…"

Click "Sound"

Select "Maonocaster G1 Neo" as Output

Click the Input tab

Select "Maonocaster G1 Neo" as Input

Browser Settings for Microsoft Edge

Click the Settings and more button [[…]]

Click "Settings"

Search "microphone"

Click "Microphone"

Select "Maonocaster G1 Neo"

Browser Settings for Google Chrome

Click the Customize and control button [[⋮]]

Click "Settings"

Click "Privacy and security"

Click "Site settings"

Click "Microphone"

Select "Maonocaster G1 Neo"

Audio Settings for Google Meet

Click "Audio Settings"

Select "Maonocaster G1 Neo" as your microphone

Select "Maonocaster G1 Neo" as your speakers

Audio Settings for Doximity Dialer

Start a Voice call

Click "Audio Settings"

Select "Maonocaster G1 Neo" as your Microphone

Select "Maonocaster G1 Neo" as your Speakers

Audio Settings for Doxy.me

Click on options [[⋮]]

Click "Settings"

Select "Maonocaster G1 Neo" as your Microphone

Select "Maonocaster G1 Neo" as your Speakers

Phone Calls - Using Your Smartphone with Your PC

**Windows: Link to Phone (Your Phone App)** • **What it Does**: Connects your Android phone to your PC so you can make and receive calls directly from your computer. • **How to Set Up**: 1\. Install the **Your Phone Companion** app on your Android phone. 2\. On your PC, open the **Phone Link** app (pre-installed on Windows 10/11). 3\. Pair your phone with your PC following the on-screen instructions. 4\. Ensure your phone is connected to the PC via Bluetooth. 5\. You can now make and receive calls through the app.

Phone Calls - Using Your Smartphone with Your Mac

**Mac: Continuity Feature** • **What it Does**: Enables calls from your iPhone to be made or received on your Mac. • **How to Set Up**: 1\. Ensure your iPhone and Mac are signed in with the same Apple ID and on the same Wi-Fi network. 2\. On your iPhone, go to [[Settings > Phone > Calls on Other Devices]] and enable the feature for your Mac. 3\. On your Mac, go to FaceTime > Preferences > Calls from iPhone[[ and enable it.]]

How to Use Headphones During Telehealth Visits with Chartnote AI Scribe

Gerardo Guerra Bonilla
38 steps
3 minutes

Connect your computer to the audio mixer using the USB-C cable

Connect your headphones with integrated microphone. *Alternatively, connect your XLR microphone and studio headphones.*

Step

Adjust the Mic Volume and Input Audio fader to \~75%

Turn on Direct Monitor with a short press Adjust the Gain until you can clearly hear your voice when talking through the mic Play audio on your computer, and adjust the Headphones volume

Turn on Loopback with a long press (>2 sec)

(Optional) Turn off Direct Monitor with a short press. You will stop hearing your voice.

Computer Settings for Windows

Right click here [[🔊]]

Click "Sound settings"

Select Speakers "Maonocaster G1 Neo" as Output

Select Headset Microphone "Maonocaster G1 Neo" as Input

Computer Settings for Mac

Click "Apple"

Click "System Settings…"

Click "Sound"

Select "Maonocaster G1 Neo" as Output

Click the Input tab

Select "Maonocaster G1 Neo" as Input

Browser Settings for Microsoft Edge

Click the Settings and more button [[…]]

Click "Settings"

Search "microphone"

Click "Microphone"

Select "Maonocaster G1 Neo"

Browser Settings for Google Chrome

Click the Customize and control button [[⋮]]

Click "Settings"

Click "Privacy and security"

Click "Site settings"

Click "Microphone"

Select "Maonocaster G1 Neo"

Audio Settings for Google Meet

Click "Audio Settings"

Select "Maonocaster G1 Neo" as your microphone

Select "Maonocaster G1 Neo" as your speakers

Audio Settings for Doximity Dialer

Start a Voice call

Click "Audio Settings"

Select "Maonocaster G1 Neo" as your Microphone

Select "Maonocaster G1 Neo" as your Speakers

Audio Settings for Doxy.me

Click on options [[⋮]]

Click "Settings"

Select "Maonocaster G1 Neo" as your Microphone

Select "Maonocaster G1 Neo" as your Speakers

Phone Calls - Using Your Smartphone with Your PC

Phone Calls - Using Your Smartphone with Your Mac