How to Use the List Map
Rumeer Keshwani
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5 steps
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25 seconds
Dimensionlabs
1
To effectively use the list map, we'll select the optimal number of groups we want to see in our visualization. Also, we'll change 2 to 15 groups to see 15 groups of categories.
2
Click "Technical Problems: 218 (42.25%)"
3
To go into a group 2 area, here we'll select reason "5G streaming issue" which accounts for 7.95% of all reasons.
4
Click the arrow to get a preview of section analysis of the transcript.
5
Here we can see the reason "refund request" applied to a section of this transcript
