Install Splashtop SOS App (Android)

This guide will help you to download and install the Splashtop SOS app on an Android device and how to enable all the permissions that are required for Splashtop to fully function. This guide was created with a Samsung Galaxy phone and if you have a different brand, it could be a little different for you.

Next Century
18 steps
36 seconds

Splashtop

Click on this link [Splashtop SOS – Remote Support – Apps on Google Play](https://play.google.com/store/apps/details?id=com.splashtop.sos&hl=en_AU)

Select **Install** button

Once installed, select **Open** button

Select the two tick boxes to confirm you are aware of the risk and accept Splashtop Terms of Service

Once you have ticked both boxes, select **Confirm** button

Select **Agree** button for Accessibility Activation

Under Accessibility, select on **Installed apps**

Select **Splashtop SOS**

Tap on the tab next to Off

Select **Allow**

You should then see the tab under Splashtop SOS set to On Select the back arrow to go back to Splashtop SOS

Select Allow for Splashtop SOS to send you notifications

You should now have a session code that you can read to your IT Support person

When the IT support person attempts to connect to your device, you will be prompted to Beware of scams and need to tick the two boxes: 1. I've already been aware of the risk 2. Don't show again

Until you have ticked at least 'I've already been aware of the risk', you will not be able to continue

Now you can select **Accept**

Select Share screen

Select **Allow** for Splashtop SOS to access music and audio on this device

Select either Allow all or Allow limited access for Splashtop SOS to access photos and videos on this device