How to Identify Invoices Rejected Due to an Invalid PO

This guide provides step-by-step instructions on how to identify invoices that were rejected because the invoice image does not include a PO number, the listed PO does not exist, or the listed PO is closed.

11 steps

**Invalid POs prevent the associated invoice from being linked to a department. In order to view these invoices, you must have the vendor's invoice number.**

Navigate to the **Orders** menu.

BruinBuy Plus homepage with cursor calling attention to the Orders menu.

Click **Invoices** from the *Search* sub-menu.

BruinBuy Plus Orders Menu with cursor calling attention to the Invoices link.

From the *Search Invoices* page, click the **Created Date: Last 90 days** filter dropdown menu.

Invoices Search page with cursor calling attention to the Created Date: Last 90 days filter dropdown menu.

Select the **All** filter option.

Invoices Search page with cursor calling attention to the Created Date: Last 90 days filter dropdown menu, All option.

Click the **Apply** button.

Invoices Search page with cursor calling attention to the All filter Apply button.

Enter the vendor's invoice number into the **Quick search** field. To search, use your keyboard **Enter key** or click the **magnifying glass** icon.

Invoices Search page with cursor calling attention to the Quick search field.

Potentially impacted invoices will show a **Rejected** invoice status.

Invoices Search page highlighting the Rejected Invoice Status.

To confirm an invoice was rejected due to an invalid PO, select the hyperlinked **Voucher Number**.

Invoices Search Results page, with cursor calling attention to the Voucher Number link.

From the *Invoice Summary*, click on the **Comments** tab.

Invoice-Search results page, with cursor calling attention to the Comments tab.

Invoices that have been rejected because the invoice image **does not include a PO number**, **the listed PO does not exist**, or **the listed PO is closed** will show the following comment: *This invoice has been rejected because the invoice image does not include a PO number, the listed PO does not exist, or the listed PO is closed. The vendor will be notified via email and instructed to correct the invoice before resubmitting. Vendor communications are sent from [noreply-rejected@invoices.ucla.edu](mailto:noreply-rejected@invoices.ucla.edu). Review the Irregular Invoice Resolution web page for additional information: [tinyurl.com/irregular-invoice-resolution](http://tinyurl.com/irregular-invoice-resolution).*

**TIP:** Access the [Irregular Invoice Resolution web page](https://purchasing.ucla.edu/accounts-payable/irregular-invoice-resolution#invalid-PO) for additional information and next steps.