Item Donation Form
ClickBid Support
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16 steps
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41 seconds
Cbo
Clickbidonline
Virtual Venue
For Virtual Venue (released February 2025) you can find information on the Item Donation Form and customization [here.](https://training.clickbidonline.com/courses/virtual-venue/lessons/item-donation-form-custom-questions/)
Legacy
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The donation form can be added to any section A-D on the landing page.
Inserting the Shortcode to Your Landing Page
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Click here.
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Click "Landing Page Content"
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Click "Section D"
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Click "Landing Page Shortcodes"
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Click "Item Donation Form"
Sample Donation Form on Landing Page
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You are able to add additional language just above the shortcode. Suggestion: If you are trying to donate an item for the auction, you have found the right place! Just enter a description of your item below along with a nice picture and click the 'Submit Donation' button at the bottom. It's as easy as that! Tip: Try submitting your donation with a mobile phone to easily capture an image. If you have any questions, please email \[insert email here\].
Item Donation Form Link
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Click "Items"
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Click "Manage Donors"
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Click "Copy Form Link"
Process After an Item has been Submitted
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Once an item has been submitted through the landing page, the item will show in the admin under the Items > Manage Items page. The status will automatically be set to "invisible". You can change the status to "Active" by clicking on the item name to edit or you can also do a batch update by toggling on the item > scrolling to the bottom > Click on Status > Active > Update at the bottom. The closing time will be automatically set to the closing date of your event at 11:55 PM. This can be changed by clicking on the item name to edit or batch update at the bottom of the page.
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**Emails Received by Admin After Item has been Submitted** 1. The Admin Contact will receive an email saying "You have a new item donation from your Landing Page" 2. The donor will also receive an email, thanking them for their donation and that it has been received.
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Admin Contact Item Confirmation Email:
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Item Donor Email:
Things to Change After the Item is Submitted
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Go to Items > Manage Items \- The closing time can be changed by either batch update or edit item. \-The status must be set to 'active' to allow bidding. Change this status before your event starts. \- Change the Starting Bid and Raise amounts by either editing the item or clicking on the number in those columns. The item will automatically be set to a silent item. The starting bid is configured by 10% of the FMV, The bid increments are configured by 35% of the FMV added in the form by the donor. Both rounded up to the nearest $5.00 increments. \-The FMV from the item donation form does not pull into 'Market Value' in the item. \- If you would like to add a "Buy It Now" price that will need to be done on the manage items page as well. \- Add images! A limit of 10 images per form. If you would like to change the image order you can do so on the Manage Items page > click on the item name to edit > Image Details > Uploaded Images > Drag to reorder.
\* If your donor includes pictures, the pictures will automatically be included with the item details. In the form "Your Name" block will show as the "Donated by" on the preview page and bid app.
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Run a test by submitting a form. You can remove the item by clicking on the item on the manage items page > scroll to the bottom > delete.
