Please note that we are required to conduct Know Your Customer and Anti Money Laundering checks before processing your application. These are automated and in most cases, you will receive an instant text message confirming your membership number (this enables you to register for our secure online banking service so you can manage your loan/account with us). If we need to do a few more checks, don't worry the Team will be in touch.
You will also receive a separate text message within 15 mins, if you have passed our automated membership checks, to let you know the outcome of your loan application.
If you need any help at all, please e-mail contactus@capitalcreditunion.com