Interview Step 4: Maintain Interview Feedback

This guide explains how Primary Recruiters, Search Committee Assistants, and Search Chairs review, manage, and submit the Maintain Interview Feedback task in Workday, monitor interviewer submissions, and progress or disposition candidates based on interview outcomes. This step occurs after ALL interview feedback from the interviewer(s) has been submitted.

Workday

Navigate to the Workday Home page.

Click the **My Tasks** icon.

Navigate to the **Manage Interview Feedback** task for the candidate whose interview feedback has been submitted. **Note:** You may only move forward with this task once **all interview feedback** has been submitted by the interviewer(s) through the **Interview Feedback** task (Step 3). Within this task, the Primary Recruiter, Search Committee Assistant, or Search Chair can review the scheduled interview time(s) and the feedback submitted by each interviewer. **Note**: Options to **Send Back** or **Reschedule Interview** are available at the top of the task if interview details need to be updated or if feedback requires revision. If the **Send Back Interview Feedback** function is used, the Primary Recruiter, Search Committee Assistant, or Search Chair may select the interviewer to whom the task is being returned and provide a comment explaining the reason. The interviewer can then update their feedback and resubmit the task.

In this inbox task, the Primary Recruiter, Search Committee Assistant, or Search Chair can view and track the following: 1. **Overall Average Rating** and **Ratings Submitted** (first, orange rectangle) 2. Each interviewer’s **ratings and comments** (second, green rectangle) 3. Uploaded notes and **interview questionnaire responses** (third, blue rectangle), if the interview questionnaire was selected when scheduling the interview (see Step 2)

Once all ratings and comments have been collected and verified, the Primary Recruiter, Search Committee Assistant, or Search Chair can **submit** the feedback to be added to the candidate’s record in Workday. Note: All assigned interviewers must submit their feedback before the **Maintain Candidate Feedback** task can be submitted and the candidate can progress. *Outstanding items can be monitored through the **Ratings Submitted** section referenced in Step 4.*

After submitting feedback, the Primary Recruiter, Search Committee Assistant, or Search Chair will be immediately prompted to select **Make Interview Decision** for the candidate. This task will appear in their **My Tasks** inbox. If it does not appear right away, refresh the page.

The inbox task will display the candidate’s job application. From the bottom of the application, you may choose to move the candidate forward in the process or decline them. Candidates who are moving forward in the search may be advanced to one of the following stages: - **Additional Interview** – Used for second-round or finalist interviews and follows the same process as the initial interview stage (see Interview Step 1 for additional help) - **Reference Check** – Initiates the reference check process in Workday Refer to the [*Reference Check Guide*](https://scribehow.com/viewer/How_to_Move_a_Candidate_to_Reference_Check__lSEfbrYKRcW_YUxQDyTdWQ) for more information on the Reference Check process in Workday.

For candidates who are not selected to move forward after their interview, select **Decline**. Multiple disposition codes will appear—choose the option that best reflects the interview outcome. **Note:** Candidates do not receive an automatic notification from Workday when they are declined. However, they will see a **Not Selected** status if they log into their applicant home account on the CSU Careers website. Because of this, be sure to send the **Not Selected to Move Forward** email template from Workday either **before** declining the candidate or **immediately after**.

Interview Step 4: Maintain Interview Feedback

Workday

Navigate to the Workday Home page.

Click the **My Tasks** icon.