Member Portal - Update contact information

This guide shows members how to easily update their contact information in the Member Portal, keeping details accurate and up to date. It also explains how to get help with email address changes, helping ensure smooth account management and communication.

15 seconds

Bluecross

Click **“Manage My Account”** to view and update your personal details.

Under **“Account Information,”** click **“Personal Information”** to access your contact details.

Your current personal details will be displayed, including: - **Address** - **Phone Number** - **Account Email Address** - **Current Email Address** If you need to update your contact information, click **“EDIT.**

Enter the **new contact information** in the appropriate fields. Once all updates are entered, click **“SAVE”** to apply the changes. ***Note:*** *If you need to update your email address, you can do so by deleting your current Member Portal account and re-registering with your new email — no need to contact a Member Experience Representative.*

Member Portal - Update contact information

15 seconds

Bluecross

Click **“Manage My Account”** to view and update your personal details.

Under **“Account Information,”** click **“Personal Information”** to access your contact details.