Member Portal - Viewing coverage

This guide is essential for navigating your member portal effectively, allowing you to easily view and understand your coverage options. It provides clear instructions on how to access and interpret your benefits, ensuring you select the correct family member for accurate information. By following this guide, you can quickly find coverage details, policy information, and claim requirements, empowering you to manage your healthcare benefits with confidence.

30 seconds

Bluecross

**Viewing Coverage** You can view your coverage by clicking **“MY COVERAGE”** from the top menu or using the **quick links** in the **“My Coverage”** section on the dashboard.

Select the **benefit tile** you want to see to view more details about the available coverage.

**Important:** In the next step, make sure you’re viewing the **correct member’s coverage**, as each family member may have different coverage levels or benefit usage.

All benefits within the selected coverage category will be displayed. 1. **Scroll** to find the benefit you’re looking for, or use the **search bar** to narrow down the list. Select the **corresponding benefit** to view the coverage details. 2. Make sure the **correct member** is selected to see their specific coverage.

The **Benefit Details** screen will show: - **Benefit Description:** Overview of the available coverage - **View Your Policy Booklet:** Direct link for more information or reference - **Coverage Period:** When the coverage resets - **Coverage Amount:** Percentage the plan pays - **Coverage Maximum:** Maximum payable amount, including what’s been used and what’s left - **Coverage Details:** Any extra details about the benefit or plan limits - **Claim Requirements:** Specific requirements for submitting a claim - **Standard Requirements:** General details needed for a claim to be eligible

Member Portal - Viewing coverage

30 seconds

Bluecross

**Viewing Coverage** You can view your coverage by clicking **“MY COVERAGE”** from the top menu or using the **quick links** in the **“My Coverage”** section on the dashboard.

Select the **benefit tile** you want to see to view more details about the available coverage.

**Important:** In the next step, make sure you’re viewing the **correct member’s coverage**, as each family member may have different coverage levels or benefit usage.