Patient journey for booking online with automatic approval
1
The patient will either select the 'Book Appointment' button or view a practitioner and select an available time:
2
Define who the booking is for and select 'Existing Patient'.
If a brand **new patient to your practice** attempts to book as an **existing patient** during the booking flow, their request will go to your Sidebar for manual review.
3
Select an Appointment Type
4
Click "Yes, seen in the last 12 months"
5
Click "Yes, book" to confirm the request.
6
HotDoc will take a few seconds to run a check on your Best Practice Software. If successful, the appointment will automatically be approved.
Patient journey for booking online with automatic approval
1
The patient will either select the 'Book Appointment' button or view a practitioner and select an available time:
2
Define who the booking is for and select 'Existing Patient'.
If a brand **new patient to your practice** attempts to book as an **existing patient** during the booking flow, their request will go to your Sidebar for manual review.
3
Select an Appointment Type
4
Click "Yes, seen in the last 12 months"
5
Click "Yes, book" to confirm the request.
6
HotDoc will take a few seconds to run a check on your Best Practice Software. If successful, the appointment will automatically be approved.