Pay invoice using Allowance
5 steps
21 seconds
Applying an allowance must be done from the agent's profile. An admin will need to impersonate the agent in order to apply the allowance on their behalf.
1
Click the "Invoices" tab.
2
From the Invoice, click on the "Action" button.
3
Click the "Use Allowance ($Total)" button.
4
Click "OK"
5
Click "OK"
Pay invoice using Allowance
5 steps
21 seconds
Applying an allowance must be done from the agent's profile. An admin will need to impersonate the agent in order to apply the allowance on their behalf.
1
Click the "Invoices" tab.
2
From the Invoice, click on the "Action" button.
3
Click the "Use Allowance ($Total)" button.
4
Click "OK"
5
Click "OK"
