Reduce Allowance Amount
8 steps
|
29 seconds
1
Click the "Allowances" option under the "Invoices" tab.
2
Search for desired agent using the dropdown menu.
3
Click the "Action" button.
4
Click the "Add Adjustment" button.
5
Select what type of adjustment this is for.
6
Enter the amount in the "Amount" field.
7
Add comments if desired
8
Click "Add"
