Removing user access from Avionte back office
Laura DiNitto
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30 steps
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4 minutes
1
go to [dst.aviontego.com](http://dst.aviontego.com)
2
You will be opening in Avionte Application Portal both "Avionte" and "Avionte user manager"
Tip! When doing multiple people, first disable their log in in "Avionte User Manager" for all the users then disable them in "Avionte".
Avionte User Manager
3
Click **Avionte User Manager**
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Click **"Recent download history"** and click on the Avionte download
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Click **"Connect"**
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Type your back office password
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Click "OK"
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Follow the steps for the multi factor authenticator ( MFA )
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Click on the user you want to terminate
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Click "Disable"
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Click "yes"
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Close the window
Avionte
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Go back to the main back office page and click on the Avionte logo
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Double-click here:
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Click "Connect"
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Click on the method you want to receive the MFA code
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Input the code
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Click "**confirm"**
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Click **"Admin Tools"**
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Click **"Employer"**
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Double Click **"SourceNow"**
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Click **"User"** on the top ribbon
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Click "Add/Edit"
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Click the search bar and search the name of the user you are looking to inactivate.
Tip! Its best to search by last name
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Type the name of the user
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Click on the user
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Check off the "Active"
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Check off the Visible
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Click "Save"
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Click "Ok"