You have several options now:
- delete the receipt entirely - [**Step 8**](https://scribehow.com/viewer/Reopen_A_Receipt_for_Return_or_Cancellation__bd4WZigwRa--4o1pBRFP-g?scrollToActionId=ec32847b)
- change the quantity or items received - [**Step 9**](https://scribehow.com/viewer/Reopen_A_Receipt_for_Return_or_Cancellation__bd4WZigwRa--4o1pBRFP-g?scrollToActionId=e3fff556)-
- change the items from received to returned or cancelled [**Step 10**](https://scribehow.com/viewer/Reopen_A_Receipt_for_Return_or_Cancellation__bd4WZigwRa--4o1pBRFP-g?scrollToActionId=828e6e9e)