Request Tech Support for Computer Issues

Chris Lehman
|
10 steps
|
23 seconds

Txst

Navigate to [https://services.txst.edu/TDClient/46/DSSTECH/Home/](https://services.txst.edu/TDClient/46/DSSTECH/Home/)

Click the "Search the client portal" field.

Search for your keyword. In this case, type "tech support"

Select the form from the drop down menu. Example - "Technical Support Request"

Review the service definition and click "Submit request" if it matches your request\ \ In this case Technical Support Request is intended for desktop technical support related to your computer's hardware, software, printers or network connectivity.

Complete the form fields

What type of technology support would you like \ Select "Computer/Laptop" if the issue is with your computing device. \ \ Select "Desktop Software" if the issue with locally installed software on your device such as Adobe tools or Microsoft Office. Department specific applications (Bobcat Org Hub, NavigateTXST, etc) can be found here - <https://services.txst.edu/TDClient/46/DSSTECH/Requests/ServiceCatalog?CategoryID=119> \ \ Select "Network Connection" if you are experiencing wired/wireless issues\ \ Select "Printer" if the printer is not responding

Click "Description" and provide information to our team.

Type "My computer does not work"

Click "Submit"