Resetting stolen or lost equipment

Note that 4 conditions must be met for the remote reset request to be effective: the equipment must be 1) enrolled in the MDM, and the reset will only work when it is 2) switched on, 3) plugged into the mains and 4) connected to the Internet.

rzilient Team
6 steps
11 seconds

Rzilient

Navigate to [https://join.rzilient.club/](https://staging.rzilient.club/)

Click on the "Fleet" tab

Click here.

Click on "Next step"

This will trigger a remote reset request via the MDM

A notification confirms the reset request

Once the reset is complete, the computer will be : - reset to factory defaults - de-enrolled from the MDM - still inventoried on the platform with a ‘stolen’ tag