Resetting your SMS provider in Emarsys
This guide is for customers who have already set up the SMS channel but want to switch to Tall Bob.
Tall Bob Support
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6 steps
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15 seconds
Emarsys
1
Login to your Emarsys account and click the 'Management' menu.
2
Select the 'SMS Settings' option.
3
This is how your SMS and MMS settings page will look like
4
Scroll to the bottom to the 'Reset SMS and MMS Channels' section
5
Click 'Reset SMS and MMS Channels' to confirm the action.
6
To add Tall Bob as your new SMS provider, go to <https://support.tallbob.com/support/solutions/articles/17000131894-connecting-tall-bob-and-emarsys> and follow instructions from Step 3.
If you get stuck at any point, don't hesitate to reach out to us at [support@tallbob.com](mailto:support@tallbob.com)
