Review Scan Back Data and Real Time Reports

This guide will walk you through how to find & review real-time threat incident reports for Microsoft 365 & Google Workspace customers, plus a 90-day scan back and Email Health Check for Microsoft customers.

IRONSCALES MSP
8 steps
2 minutes

Ironscales

Navigate to your IRONSCALES Multi-Tenant Management Dashboard

Click account you wish to review

The Overview Dashboard will provide a few high level data points

Click "Summary"

The Incident Summary Dashboard will provide much deeper insights into the customers email environment. 1. Set "Time" Frame 2. Include or remove scanback data. By not including scanback data, you will see what IRONSCALES has picked up since the integration was complete. By including scanback data you will see what we've picked up from the time of integration + what we identified through the 90-day scan back / email health check.

Once your review is complete, Click "Incidents"

Click "Overview" and review the Health Check / 90-Day scan back overview. \ \ This overview and Scan Back Incidents are high level and in depth reports that you can use to: 1. Gather pivotal insights into the customer environment to identify risk. 2. Position the product / win business!!!

Click "Scan Back Incidents" and review specific details surrounding the incidents we identified that slipped through the existing filter.