Send an auto-response for client messages in Assembly (formerly Copilot)
Allene Norton
31 steps
2 minutes
Make
As of September 30, 2025, we’ve rebranded to Assembly. The steps below remain the same. When searching in Make, look for Assembly (formerly Copilot) and this logo.
1
Create a new scenario in Make
2
Click the + button to add a trigger. Search for and select "Copilot"
3
Click "Watch Sent Messages"
4
Click "Add" or "Create a webhook"
5
Name your webhook in Make
6
Click "Save"
7
Click "Copy address to clipboard"
8
In a new tab go to the Copilot Dashboard
9
Click "Settings"
10
Click "API"
11
Click "New webhook"
12
Label the webhook and paste the webhook URL from Make into the Endpoint URL field. Open the "Events to send" dropdown
13
Click "message.sent"
14
Click "Update"
15
Click "Confirm"
16
Back in Make, click "OK" to finish setting up the trigger
17
Add a new module and select “Copilot”
18
Click "Retrieve a Client"
19
Click here.
20
Click "Sender ID"
21
Click "OK"
22
Add a new module and select “Copilot”
23
Click "Send a Message"
24
Click here.
25
Enter the message text you want to auto-respond with
26
Click here.
27
Click "Channel ID"
28
Click "OK"
29
Right-click here.
30
Click "Add error handler"
31
Click "Rollback"
The above step enables this automation to ignore messages sent by internal users
Send an auto-response for client messages in Assembly (formerly Copilot)
Allene Norton
31 steps
2 minutes
Make
As of September 30, 2025, we’ve rebranded to Assembly. The steps below remain the same. When searching in Make, look for Assembly (formerly Copilot) and this logo.
1
Create a new scenario in Make
2
Click the + button to add a trigger. Search for and select "Copilot"
3
Click "Watch Sent Messages"
4
Click "Add" or "Create a webhook"
5
Name your webhook in Make
6
Click "Save"
7
Click "Copy address to clipboard"
8
In a new tab go to the Copilot Dashboard
9
Click "Settings"
10
Click "API"
11
Click "New webhook"
12
Label the webhook and paste the webhook URL from Make into the Endpoint URL field. Open the "Events to send" dropdown
13
Click "message.sent"
14
Click "Update"
15
Click "Confirm"
16
Back in Make, click "OK" to finish setting up the trigger
17
Add a new module and select “Copilot”
18
Click "Retrieve a Client"
19
Click here.
20
Click "Sender ID"
21
Click "OK"
22
Add a new module and select “Copilot”
23
Click "Send a Message"
24
Click here.
25
Enter the message text you want to auto-respond with
26
Click here.
27
Click "Channel ID"
28
Click "OK"
29
Right-click here.
30
Click "Add error handler"
31
Click "Rollback"
The above step enables this automation to ignore messages sent by internal users
