Sending Review.io link via Tall Bob
Tall Bob Support
19 steps
4 minutes
1
Login to your Tall Bob Platform Account at [https://app.tallbob.com/](https://app.tallbob.com/)
If you already have a Custom Data field for your Customers Order ID you can jump to step 3
Creating a Custom Order ID
2
Navigate to the Manage Custom Data page [https://app.tallbob.com/contacts/customfields](https://app.tallbob.com/contacts/customfields) Click on the 'Add New Custom Contact Field Button' and add a custom field 'Order ID'
The created Order ID field is used to store the ID of the customers for whom you would be collecting the review
Creating Third Party URL Redirect Landing Page
3
Navigate to [https://app.tallbob.com/content/landingpages](https://app.tallbob.com/content/landingpages) and click on the 'Create New Landing Page' Button
4
Provide a landing page name and select the landing page type as 'Third Party URL Redirect' and click on the 'Create Button'
Creating Dynamic Link in [Reviews.io](http://Reviews.io)
5
Navigate to [https://dash.reviews.io/tools/link-generator](https://dash.reviews.io/tools/link-generator)
6
Click on the 'Review Type' Dropdown and choose the type of review you want to use.
7
There will be a link displayed at the bottom of the page. Copy and paste the link in text editor
Custome the link that has been copy-pasted. The following details need to be updated to customize the link -The 'user' field should include the customer's First and Last Name {FNAME=''}%20{LNAME=''} - The 'order_id' field should use the Custom Data Value we setup earlier {ORDERID} - The 'email' field should use the Customers Email address {EMAIL}
8
The changes to your Custom URL will look similar to this
9
Navigate back to the 'Third Party URL Redirect' page you created. Paste the updated link from 'Step 8' in the 'Third Party URL' field.
10
Once the required customizations are done, click on the 'Save & Close Button'
Sending a Message using the Third Party URL Landing Page
11
Navigate to [https://app-2.tallbob.com/distributions/sms/send](https://app-2.tallbob.com/distributions/sms/send)
You will need to have Customers already uploaded into your platform as contacts with the following fields * First Name * Last Name * Email (required) * Mobile (required) * Order ID (required)
12
Select the landing page created with the 'Updated Review Link' and click on the Next Button.
13
Select the Sender ID and provide your 'Personalised Message'. Once the necessary details are provided, click on the 'Next Button'
14
Click here. Click the "Campaign Name (to help find it in reports)" field.
15
Provide a name for your Campaign
16
Click "Send"
17
This is an example of how the message would appear on your customer's device
18
And here is an example of the [Reviews.io](http://Reviews.io) Review Capture Page
19
And you are all done. If you ever need further assistance or someone to point you in the right direction you can email the team at [support@tallbob.com](mailto:support@tallbob.com)
Sending Review.io link via Tall Bob
Tall Bob Support
19 steps
4 minutes
1
Login to your Tall Bob Platform Account at [https://app.tallbob.com/](https://app.tallbob.com/)
If you already have a Custom Data field for your Customers Order ID you can jump to step 3
Creating a Custom Order ID
2
Navigate to the Manage Custom Data page [https://app.tallbob.com/contacts/customfields](https://app.tallbob.com/contacts/customfields) Click on the 'Add New Custom Contact Field Button' and add a custom field 'Order ID'
The created Order ID field is used to store the ID of the customers for whom you would be collecting the review
Creating Third Party URL Redirect Landing Page
3
Navigate to [https://app.tallbob.com/content/landingpages](https://app.tallbob.com/content/landingpages) and click on the 'Create New Landing Page' Button
4
Provide a landing page name and select the landing page type as 'Third Party URL Redirect' and click on the 'Create Button'
Creating Dynamic Link in [Reviews.io](http://Reviews.io)
5
Navigate to [https://dash.reviews.io/tools/link-generator](https://dash.reviews.io/tools/link-generator)
6
Click on the 'Review Type' Dropdown and choose the type of review you want to use.
7
There will be a link displayed at the bottom of the page. Copy and paste the link in text editor
Custome the link that has been copy-pasted. The following details need to be updated to customize the link -The 'user' field should include the customer's First and Last Name {FNAME=''}%20{LNAME=''} - The 'order_id' field should use the Custom Data Value we setup earlier {ORDERID} - The 'email' field should use the Customers Email address {EMAIL}
8
The changes to your Custom URL will look similar to this
9
Navigate back to the 'Third Party URL Redirect' page you created. Paste the updated link from 'Step 8' in the 'Third Party URL' field.
10
Once the required customizations are done, click on the 'Save & Close Button'
Sending a Message using the Third Party URL Landing Page
11
Navigate to [https://app-2.tallbob.com/distributions/sms/send](https://app-2.tallbob.com/distributions/sms/send)
You will need to have Customers already uploaded into your platform as contacts with the following fields * First Name * Last Name * Email (required) * Mobile (required) * Order ID (required)
12
Select the landing page created with the 'Updated Review Link' and click on the Next Button.
13
Select the Sender ID and provide your 'Personalised Message'. Once the necessary details are provided, click on the 'Next Button'
14
Click here. Click the "Campaign Name (to help find it in reports)" field.
15
Provide a name for your Campaign
16
Click "Send"
17
This is an example of how the message would appear on your customer's device
18
And here is an example of the [Reviews.io](http://Reviews.io) Review Capture Page
19
And you are all done. If you ever need further assistance or someone to point you in the right direction you can email the team at [support@tallbob.com](mailto:support@tallbob.com)
