Set Up Event Surveys in AnyRegistration

This guide provides a straightforward process for creating and sending an event survey using AnyRegistration, ensuring you gather valuable feedback from attendees. By following these steps, you can customize questions, utilize existing templates, and easily manage responses through the event dashboard. It's a practical resource for enhancing your event planning and improving future experiences based on attendee insights. Viewing this guide will help you streamline feedback collection effectively.

Anyregistration

Navigate to <https://anyregistration.com/Dashboard>

Click "**Main Menu**"

Select "**Communication**"

Select "**Post Event Surveys**"

Click "**Add Form**" ***Note: you can see and utilize global forms***

Enter the "**Form Name**" and ensure your **area** is selected

Click "**Add Question**"

Alert! Survey responses will be linked to registration/order information; therefore, there is no need for surveys to request the individual's name, email, phone, table number, or similar details.

Select 'Use Existing Question' or 'Create New Question' and check the box if the question is required Click '**Save Question**'

If creating a new question: 1. enter the question in the appropriate field 2. select the question type 3. enter the answer choices if applicable to your question 4. click 'Save Question'

Click "Save" to save the survey

Tip! Use the toggle buttons beside each question to move them to a preferred order.

Click '**Preview**' icon to review the survey before using it

How to Use the Survey

Navigate to the event in which you plan to use the survey

Click "**Send Message**"

Select the "**Post Event Feedback to All Attendees**" option

Modify the body of the message and **select the survey** you want to use **Hint**: the ***#FEEDBACK_URL#*** in the message will populate into a clickable link in the actual sent message - the link will take them to the survey

Save as a Draft, send a test message to preview, and/or schedule the message to send at a set day/time.

Alert! The submitted survey responses can be accessed by clicking on 'View Responses' in the People tile of the event dashboard. IMPORTANT NOTE: This doesn't appear on the tile until there are responses to view.

Tip! The survey is sent directly to all event registrants so it automatically connects to the recipient's name/email. There's no need to ask for that information in the survey itself. Since the survey is only sent (via email or text) to those who have registered to attend the event, it's important to sign in guests who show up at the event and didn't register ahead of time. This is easy to do on the day of the event using the **check-in functionality** of AnyRegistration.

Follow Up

Following the event, you can assign someone to follow up on responses submitted through the surveys. - On the event dashboard, go to the People tile - Click '**View Responses**' - Check the checkbox(s) to select the people to follow up with - Click the orange follow up button - In the pop-up window, enter an email to assign follow-up, enter a completion date, click '**Save**' - Click the '**Send Assignments**' once all your responses have been assigned follow-up. - The system will send the assignment to the email you entered for follow-up (note that the person receiving the follow-up assignment will have a link to view the response page and can make notes and mark when they have completed the follow-up - they do not have to sign in to AnyRegistration to engage in follow-up.) - Note that you can download the responses too.