Teacher: How to manage user accounts
Paul Raine
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22 steps
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2 minutes
Eigo
Note that the process described in this guide is applicable only to Teachers. If you would like to create a teacher account on Eigo.AI please [contact us](https://eigo.ai/contact).
View users in your institution
1
Sign in to Eigo.AI and click "Tracking".
2
The table displays a summary of students who are sharing their progress with you.
Here's how to read each column: - **User & Email**: Shows the username and associated email (if available). - **Class & Level**: Displays the class and proficiency level assigned. - **Access Until**: Shows the access expiration date (if any). - **Lessons Attempted / Completed**: Tracks lesson activity status. - **Total Score**: Sum of all points earned. - **Total Time**: Time spent across all activities. - **Last Active**: Last login or activity timestamp.
3
Hovering over the username shows the full username, level, and method of login.
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Hovering over the user's level shows the full user level: Beginner, Intermediate, or Advanced.
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Use the arrows under each column header to sort the columns.
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Use the gear icon on the right to manage individual users.
Filter users by class
7
Click "All Users" to filter the users by class.
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Select the class name from the dropdown or select "No Class" to show users who are not yet assigned to a class.
Add students to or remove them from a class
9
Select the users with the checkboxes on the left and click the "With *x* of *n* users" dropdown button.
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To add users to a class, click "Add to Class".
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Select the class you want to add the student/s to and click "OK" to confirm.
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To remove students from the class they are currently assigned to, click "Remove from class".
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Click "OK" to confirm.
Add students to your tracker
Have students share their progress with you (refer to our student guide [How to share your progress with a teacher](https://scribehow.com/shared/How_to_share_your_progress_with_a_teacher__l9ZdAfxsQlaGtEXzFCdQrg)) or request your institutional manager to add students to your tracking screen.
Remove students from your tracker
14
Select the users using the checkboxes on the left and click the "With *x* of *n* users" dropdown button.
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To remove users from your tracker, click "Remove from tracker".
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Click "OK" to confirm.
Set user levels
17
Select the users using the checkboxes on the left and click the "With *x* of *n* users" dropdown button.
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Click "Set User Level".
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Select a level and click "Set Level" to confirm and save.
Clear user progress
20
Select users using the checkboxes on the left and click the "With *x* of *n* users" dropdown button.
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Click "Clear progress".
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Enter your password and click "Submit" to confirm.
