Turning on ALEX Go Spanish

Rachel Van Marter
7 steps
18 seconds

Myalex

You'll see **ALEX Go** show up along the menu.

If you don't, Click **"Enable Products / Modules"**

Click on the little arrow next to **Benefits Counselor / ALEX Go**

Check the box next to **ALEX Go.**

Click into **ALEX Go** along the menu.

You'll be able to select whether you'd like ALEX Go in English, Spanish, or both.

That's it! When you preview or launch, the ALEX start screen will give users the option of going through the audio-led Benefits Counselor or text-driven ALEX Go. There will also be a language toggle to switch from English to Spanish as well as additional prompts in Spanish for users to switch to the Spanish ALEX Go experience.

It will take between 10-30 minutes from hitting preview/launch for Spanish to fully translate. If you use the Preview or Launched ALEX link during that time, you may see some English still present in the conversation. If it doesn't correct itself within an hour, reach out to [selfservicesupport@jellyvision.com](mailto:resellers@jellyvision.com) for assistance.