Unmio - Broadcast Message

This guide provides instructions for using Unmio's broadcast messaging feature, enabling organizations to communicate important announcements and updates directly to group members. It outlines the steps for sending messages and managing responses.

Jesus Torres
26 steps
3 minutes

Unmio

To access your organization's digital community on Unmio, use the following [instructions](https://scribehow.com/viewer/Unmio__QR_Code_Login__g_VmQvoHSyuRB1OXh286TA) to login.

Send Broadcast Message

A broadcast message is intended to be a one time, one way communications that are sent from an organization to members of a group (announcements, service promotions, reminders...). Unlike a group conversations which are intended for back and forth engagement between participants, broadcast messages go directly to the organization, shielding group members from receiving communications not relevant to them from other members.

A successful login will navigate to your home dashboard.

From the home dashboard, select the hamburger menu icon.

Click "Contacts".

Click "Groups".

Use filters to quickly narrow search for group to edit.

Click on the group you'd like to edit.

Click "Broadcasts".

Click "New broadcast".

Click the "Subject" field.

Type "Digital Learning Work Group Announcement".

Click the "Message" field.

When done writing, click "Send message".

Click "OK".

Congrats! You have created and sent a broadcast message.

Broadcast Message Response

The following steps walk you through a broadcast message response workflow. It walks through what a recipient sees on their end and what a response looks like on the organization's side.

A recipient receives broadcast message notification on their Unmio mobile app.

Recipient taps alert icon.

Recipient taps notification card.

Recipient taps response field to open keyboard.

Recipient enters text and taps the send icon

Recipient has successfully responded to broadcast message.

When a group member responds, it is sent to the organization only, other group members are not included. It creates a direct message thread with the creator of the broadcast message. As the creator, the response comes to your messages.

When you receive a response, you will receive a notification in the Unmio web app.

To view click "Messages".

Click "My messages".

Use filters to quickly narrow search for message.

Click on message to open.

You can now read the message and take the necessary action.