Unmio - Group Conversation

This guide provides a step-by-step approach to effectively using Unmio's group conversation feature. It outlines how to create and manage group conversations, where all members can participate in discussions.

Jesus Torres
24 steps
9 minutes

Unmio

To access your organization's digital community on Unmio, use the following [instructions](https://scribehow.com/viewer/Unmio__QR_Code_Login__g_VmQvoHSyuRB1OXh286TA) to login.

Create Group Conversation

A group conversation is intended for back and forth communication between all members of that group. Unlike a broadcast messages which are intended for one way communication, in group conversations, all group members can see all messages and participate.

A successful login will navigate to your home dashboard.

From the home dashboard, select the hamburger menu icon.

Click "Contacts".

Click "Groups".

Use filters to quickly narrow search for group to message.

Click on the group.

Click on the "Communication" tab.

Click on the "New group conversation" link button to start a new converation.

Click the "Subject" field.

Type in subject then click "First message" field.

Type in text and then click "Send message".

The app navigates to the group home page, displaying the message thread.

Congrats! You have created a group conversation and sent a message.

Group Conversation Example

These next steps provides an example of what a group conversation looks like from the contacts perspective on the mobile app and then back to the organization on the web app.

Contact receives notification and taps Alert icon.

Contact taps on notification card.

Contacts need to agree to join a group before becoming a member. Once they are a member, they can participate.

Contact taps "Join the Group Chat" to gain access. App navigates to the group conversation.

If the member joins an existing group conversation, they will only receive messages from that point forward. They will not be able to view thread history prior to them joining.

App navigates to the group conversation thread.

Contact taps Back Arrow to exit to the Chats page.

Contact taps group conversation to re-enter thread.

Contact types messages and taps send icon.

Contact has responded to group conversation.

As the organization, you receive responses on the Unmio web app.

Group conversation messages appear in chat window.

Click Down Arrow icon to close chat window.

Click Chat Window icon to open again.

You can use this window to send and receive messages from the different group conversations.