Reset PIN

This guide provides a method for resetting your Unmio mobile app PIN using your device's biometric security features. It walks you through each step, from launching the app to confirming your new PIN. By utilizing biometric checks, you can avoid the hassle of remembering complex passwords, enhancing both convenience and security.

Jesus Torres
11 steps
2 minutes

Unmio

Reset PIN

If you've forgotten your Unmio mobile app's PIN, you can use you're device's built-in biometric security to reset.

Tap on the Unmio app icon on your device.

The Unmio mobile app launches.

The app opens and loads.

Tap the "Did you forget your PIN?"

By using your device's fingerprint/face scan security option, you can set a new PIN number.

Tap "Reset PIN".

Follow instructions to complete biometric check.

If biometric security check fails, the app gives you the option to try again or return back to the Enter PIN page. Tap "Try again".

If the biometric permission is not enabled for the Unmio app, you will also see this error. Use the following [instructions to enable device biometrics.](https://scribehow.com/viewer/Unmio__Enable_Biometrics_iPhone__1GY1elXaQMqBomHIupf5vg)

If biometric security check is successful, it begins the set new PIN workflow for you to set a new 6-digit number.

The app navigates to the set new PIN page.

Use number keypad to enter a new 6- digit number.

Tap "Set PIN" button.

Enter new PIN again and then tap the "Confirm PIN" button.

If the numbers match, the new PIN is accepted and the app navigates to the home screen.

Congrats! You have successfully reset your PIN.

Reset PIN

Jesus Torres
11 steps
2 minutes

Unmio

Reset PIN

If you've forgotten your Unmio mobile app's PIN, you can use you're device's built-in biometric security to reset.

Tap on the Unmio app icon on your device.

The Unmio mobile app launches.

The app opens and loads.

Tap the "Did you forget your PIN?"

By using your device's fingerprint/face scan security option, you can set a new PIN number.

Tap "Reset PIN".

Follow instructions to complete biometric check.

If biometric security check fails, the app gives you the option to try again or return back to the Enter PIN page. Tap "Try again".

If biometric security check is successful, it begins the set new PIN workflow for you to set a new 6-digit number.

The app navigates to the set new PIN page.

Use number keypad to enter a new 6- digit number.

Tap "Set PIN" button.

Enter new PIN again and then tap the "Confirm PIN" button.

If the numbers match, the new PIN is accepted and the app navigates to the home screen.

Congrats! You have successfully reset your PIN.