Update your Crossware Active Directory Cache

This guide provides essential steps to efficiently update your Crossware Active Directory Cache, ensuring that user information is accurate and up to date.

Crossware Support
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4 steps
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11 seconds

Crossware365

Navigate to [https://portal.crossware365.com/cms/designer/signatures](https://portal.crossware365.com/cms/designer/signatures)

Select the **Settings** icon

Click **[[Manage Users]]**

Below should be two options labelled [[Update directory data - All Users]]\ and [[Update directory data - User]] - select the option relevant to your request