Updating Payment Method on Recurring Donations

This guide saves time and prevents errors when updating the funding source for a recurring donation by walking you through the exact portal clicks and requirements. It highlights the important precondition—your new card or account must already be added—and links to the add-payment guide so you won’t interrupt scheduled gifts. Follow it to ensure recurring donations continue without failed payments.

7 steps
36 seconds

Salesforce

Navigate to the portal and log in: <https://gbhem-umc.my.site.com/hemgm/s/?t=1780415266566>

Once you're logged in, click on your profile icon on the top right of the screen.

Click "Profile/Payment Methods"

Scroll down to "**Your recurring payments**" section.

Click the ellipsis "..." next to the payment method you wish to change, and click "Chage Payment Method"

NOTE! Before you change the payment method, the payment method should already be listed in your profile. To add a new payment method first, [**follow the step-by-step guide located here**](https://scribehow.com/viewer/How_To_Add_a_New_Payment_Method_to_your_GEMS_Account__CzJTSzRMTCaO5IlcfYe2sg).

Choose the new Payment Method you want listed for that particular donation.

Once the correct payment method has been selected, click "Apply".