WUSM OFMD Key & Lock Services

http://wusm.service-now.com/selfservice

Navigate to the ServiceNow home page. To start, click **Login with your WUSTL Key**. **\*The OFMD Legacy ServiceNow website is separate from the IT ServiceNow website. If you need a link for the Legacy ServiceNow website, there is one at the top of the page.\***

Next, enter your WUSTL key credentials and click **Login**.

After logging in, you will be redirected to the ServiceNow Self Service home page. Click on **Request Services**.

On the next screen, you can then click on the **Facilities** tab.

On the **Facilities** tab you'll see various service catalog options. Select, **Key Shop: WUSM Key and Lock Core Services.**

Access to this catalog item requires a special access level. If you do not have the catalog item, please email protectiveservices@wustl.edu

On the next screen, you'll be taken to a form to fill out. Please complete this form with the appropriate information for your key/core request.

Tip! Put N/A if Key ID is unknown.

After you've completed the form with all of the necessary information, continue by clicking the **Order Now** button in the upper corner.

To complete your order, click **Submit Order** on the next screen. This will complete your request.

Wondering how to view your requests in ServiceNow after you've submitted them? Check out the [**OFMD WUSM - Viewing Orders in ServiceNow**](https://scribehow.com/shared/OFMD_WUSM__Viewing_Orders_in_ServiceNow__98yWc8jUQo2ZJaoWruwmDw) walk-through.