For more information, click on the task to open it. You can see when the status was updated for a more complete history.\
\
How does that help?\
Let's say your incoming PD says they haven't received their contract.
- If the status is stuck at "HR letter emailed to appointee", suggest to your PD to check their spam box as it seems that HR emailed them their letter around \[date\]
- If the status is stuck at "HR letter approved for signing" and it's been more than 4 weeks, add comment @jessicavarlet and ask to check on the letter status. If it's been less than 4 weeks, ask you PD to be a bit more patient.
- If the status is stuck at "HR letter signed by appointee", remind them they signed their letter around \[date\]