Enter a Phone number that you want the call to be transfer to.

Define when the Transfer should take place.

Define the Initial Message when the call is transfered

The background music url.
Ambient
Play
Add Music

Click here to change the "Target Answered Message"

In Voice Engine 2.0, select the Voicemail Detection setting to ML or Time-based.

Choose a language
en-US
en-GB
en-AU
en-IN
pt-BR
es-ES
es-AR
fr-FR
de
it
nl-NL

Click here to change the transfer target message.

Click here to change the pre-message pause length.

Click here to change the post-message pause length.

Choose the newly created Action from the list.

Now the Action is attached to your Assistant.

Synthflow

This guide provides a step-by-step process for adding a Human Call Transfer Action to your assistant, enabling seamless call handling and improved customer service. By following these instructions, users can customize their call transfer settings, including background music, messages, and voicemail detection options.

How to Add a Human Call Transfer Action