How to Assign a Task to a Team Member from Service Request?
- Tanvir Mahedi |
- 0 step |
- 52 seconds
Access the **Admin Portal** by logging in.
Go to "**Tenant Management**" dropdown under "Administration" on the left navigation
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Click on "**Service Reques**t" under "Tenant Management" dropdown
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Search for a Service Request that needs to be **assigned**. Then click on "**View Details**" icon under "**Action**" menu
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Click on **"Assign Internal"**
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Click on "**Select an Admin (internal)"** dropdown beside "Assign to" icon to **select** the Team Member
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Click on the "**Write a comment for the task ..."** field to add necessary comments
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Click on "**Submit**" to complete the process
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