Navigate to the Internal Knowledge Base within the Service Hub within HubSpot CRM. 

Find the Scribe article you want to move into HubSpot's knowledge base and select it. 

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10 Steps
2 months ago
Carol Perez

Back in the HubSpot article, add the title for the article you're creating. 

Within the Scribe article's tab you have open, click, "Share."

In the HubSpot article draft, Click here. (in the Answer section.)

Press [[cmd]] + [[v]] (Paste the embed code you got from the Scribe article.)

Add a secondary title to tell the user what this article will help them accomplish. 

Tip! There may already be one on the Scribe you're moving! If so, feel free to use this information as the Subtitle. 

Check and make sure that the URL for the article has the whole title in the slug. 

Find the Category where this article belongs and select it. 

Tip! If the category the article belongs to needs to be created, go through the steps of adding it within the Knowledge base. Link to that Scribe is here: 

Link

Add the search tags that you believe the user would search to find this article. Good rule of thumb is to add the title, or other words that relate to the subject. 

Click "Preview" to check out what your article looks like!

HubSpot is a CRM platform. Learn how to effectively use HubSpot to manage your customers and other tips and tricks such as how to merge contacts or how to connect your Gmail account.

HubSpot

Welcome to the Support Knowledge Initiative! Check out the article below on how we can move over our Scribe articles into the HubSpot Internal Knowledge Base!

How to Create HubSpot Knowledge Articles by embedding Scribe articles