Select the Vendor (Agent) from the dropdown menu.

Select the General Ledger account tied to the Credit Memo OR Allowances.

From the dropdown menu select the Customer profile for the agent.

The system will automatically prompt a new window to create an invoice with the billable expense charge amount. Click on the checkbox. 

Select the Product/Service Item from the dropdown menu tied to the same General Ledger Account used for the Bill.

From the Bill Detail Page, click the "Make Payment" button.

The Print Check Queue will display with the Bill Payment Check already selected.

PRINT CHECKS
1010 - Cash Register Pass Thru
1000 - Commissions Account
3000 - Credit Card
1008 - Escrow Account
1005 - Operating Account
1006 - Petty Cash
1600 - Plaid Checking
1605 - Plaid Saving
1999 - Title Settlement Clearing Account
1005 - Operating Account
Show All Checks
Show Regular Checks
Show Bill Payment Checks
Show All Checks
Balance$-767,387.211 checks selected $1,250.00
Payee
	Date	Type	Payee	Amount	TxnId

	12/06/2023	Bill Payment (Check)	Luca Maisuls (V)	$1,250.00	3772

	04/30/2023	Check		$3,496,607.23	2884

	06/12/2023	Bill Payment (Check)	Anywhere	$960.00	1830
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Verify the Customer Balance for the Agent

Search for the agent and click on their profile.

The transactions will show how the credit memo was reduced by the billable expense charge invoice.

If the feature to automatically apply credits is turned off in QBO, then the credit memo and the invoice need to be linked manually in the customer profile. 

The transactions will show the refund check written to the agent. 

How to Issue a Refund for a Credit Memo

Create the Bill

Print the Refund Check

Verify the Customer Balance for the Agent

Verify the Vendor Balance for the Agent