The following procedure is for users with the BE Accounting interface. 

From the Commission Detail Page, scroll down to the "Agent Open Balances" section. We can see that both of the agents in this transaction have open balances. The Invoice Balance column refers to open invoices on the front-end of the system (LSS). The Accounting AR Balance refers to the balance in the Accounting modules (BE Accounting and QBO). The Accounting AR Balance includes the Invoice Balance amount since invoices in the front-end of the system sync over to the Accounting side. 

AGENT OPEN BALANCES
Agent Name	Invoice
Balance	Accounting
AR Balance	Payment	Action
Luca Maisuls	$85.50	$2,075.00	$0.00	
Nicolas Ortega	$0.00	$0.00	$0.00	

It is suggested to run an "Invoice Reconciliation Report" in BE Accounting if the Accounting AR Balance is lower than the Invoice Balance since this would indicate that invoices have not properly synced over.

This is the suggested method of collection when an Agent is solely paying invoices created on the front end of the system. 

Click the checkbox in the corner to select all the invoices listed. 

To select individual invoices, click the checkbox next to the corresponding invoice. 

The system will automatically calculate the total payment amount once the invoices are selected.

Payment Amount*
$	
	Invoice #	Invoice Date	Due Date	Status	Invoice Amount	Paid Amount	Balance Due

	BEC-11085	03/05/2024	03/13/2024	Open	$258.00	$0.00	$258.00

The Main Journal Entry will display an entry for the $258.00. It hits the "Agent Balance Accounting Clearing Account" configured in Brokerage Settings.

The Account configured in Brokerage Settings.

The Bill for the Agent will also display the payment.

The Invoice Payments will not be recorded or applied toward open invoices until the transaction is Uploaded to Accounting. If the transaction is revoked from Accounting at a later time, the Invoice Payments will be revoked as well. 

The method used to record the commission deposit in Accounting does not affect the Invoice Payments.

On the Accounting module, navigate to the Customer profile of the Agent that had the payments individually selected. The Payment deducted from the Commission will display on the Transactions table.

Click the Action button for the Invoice to review the Payment. 

The Invoice Payment status is marked as Paid.

INVOICE #BEC-11085
Customer*
View Detail
Nicolas Ortega (C)
×
Nicolas Ortega (C)
Customer Email
Terms
Due on receipt
Net 1
Net 10
Net 11
Net 14
Net 15
Net 16
Net 29
Net 30
Net 372
Net 5
Net 6
Net 60
Net 6653993
Net 6653994
Net 7
Net 8
Net 9
Net 8
Mailing Address
Invoice Date
Due Date
Invoice No.
Tags
Advertisement Campaign
Recruiting Campaign
Training
AMorgen
PAYMENT STATUS
PAID
payments made ($258.00)1

Click the "View in Brokerage Engine Connect" button to navigate to the Invoice at the front end of the system.

The Invoice will be marked as Paid by Commission.

Further details can be found on the Audit Log. 

How to Collect Payment on Invoices from Commissions

Creating the Payments

Create Payment by Selecting the Invoices

Close the Transaction

Review Accounting Entries

Upload to Accounting

Review the Individual Payments