## 👋 **Welcome**!👋

This **guide provides a general overview** of the features and functionalities of the updated [www.coburns.com](http://www.coburns.com) website. It highlights useful links on the front page, demonstrates how to register and log into a web account, explains the features available once logged in, and provides information on additional users, order templates, products, and placing an order. It also emphasizes the availability of customer support through live chat or the contact form.

On the front page, you may see an **announcement bar**. Initially, this will contain a link to our information page letting users know about the updated website. Users can click the red-x on the announcements to close this bar.\
\
In the future, we may use this section for any important messages we want to sent to our customers.

Welcome to the new coburns.com website.  Click here to learn more.

The **Front page** contains useful links such as:

- **Monthly Vendor** Promotions
- **Tech Services** Quick link that brings the user to our Tech Services section to learn more information about HVAC, Plumbing, Electrical & Waterworks departments. It will contain information such as Coburn’s HVAC Classes, interactive calculators, videos and more
- **Kitchen & Bath** link takes the user to the showroom website where they can learn more about what our showrooms offer and make appointments with consultants.
- **Other links** on the front page include Coburn's Connect App information, For the Pros page dedicated to the professional contractor, signing up for the Coburn's newsletter, and much more.

For the Pros
Your Branch: Eunice
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What can we help you find?
Search

## 🧑‍💻 **Need help with the new [coburns.com](http://coburns.com) website?**

Customers and employees that have **general questions about the website, online payments & offer tech support**.

- Reach out to the **Web Support Team** through the website using the **LIVE CHAT** or **CONTACT US** form.

Don’t forget we also have a **HELP** section located at the bottom of the website that will have information on everything from how to register, how to make online payments, and more.

Customers that need **product specific help** should be handled at the **branch level**.

## 🧑‍💻**Register for a Web Account**

Next we will review how to **Register for a Web Account**, **Connect to your Coburn's Account # & Log into the Website**.

First, click the **LOGIN** link in the top right corner.

On the **Login page** you will find:

- The ability to log into the website
- The Forget Password link to reset your password
- The Registration Link

On the **Registration Page**, users can enter their e-mail address (username), First & Last name and password.\
They also have the option of **Connecting to their Coburn's Account #**. Here they can enter their main account # & the phone number associated with their account. If it matches what Coburn's has in our main system then the user will have a connected web account.\
\
They also have the option of connecting to their account # at a later time under the My Account Section.

Register

Create a new web account. Registering for a web account lets you easily place orders, check stock & price, create order templates, and more. You can also signed in the Coburn's Connect App.

Email
First name
(optional)
Last name
(optional)
Password

Your Password must contain the following :

A minimum length of 10 characters
At least one numeric character
Confirm password

If you have a Coburn's account, you may enter your main account number and phone number to link your web account.

Main Account #
(optional)
Main Account Phone Number
(optional)
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Register

## ➡️**Connected Account Features**

The next section will provide information available to users if they logged into the website with a Connected Web Account.\
\
A Connected Web Account means that their web login is connected to their Coburn's Account #.

Once users are logged into the website, if they have more than 1 Coburn's account # they can easily **switch between accounts** by using the drop-down option at the top of the page.\
\
This is useful when wanting to see account information on another account or wanting to place a web order under a different account #.

If a user's browser is set to allow the website to know their **location**, it will be sorted by the closest Coburn's location to them. They can also switch between locations. \
\
This is useful when wanting to place an order at a specific Coburn's location.\
\
This dropdown also includes a link to view all locations on a map and go to the location details page.

Users can click the **HI Icon** for a list of quick links to the My Account section.\
Or they can click on their name to be take straight to the My Account section.

## ➡️**My Account Page**

Let's review the options available on the My Account page.

First lets will look at the **Additional Users** Section.\
This section contains a listing of users that all have access to that Coburn's Account # online. \
\
The first person that connects their account with their Coburn's Account # will be the main (admin) web account. As other users try to connect to this account #, the main (admin) web user will receive an email with the steps to come to this page to enable access and set the additional users permission levels.

This section is also where users can go to see how their additional users Replenishment account is set up.

Account Menu:
Account Overview
Additional Users
Order Templates
Replenishment Queue
Pay by Account #
Invoice Summary
Payment History
Open Orders
Switch Account
Switch Location
Saved Carts
Payment Information
Addresses
Invoice Statement Options
Settings
Logout
EMPLY JESSICA STELLY - Additional Users
Keyword
Organization Status
Pending
Approved
Search
Clear
5 Users
Sort By:
Last Name Ascending
Last Name Descending
First Added
Last Added
Additional Web Users
User	Replenishment	Organization Status	


Jessica Stelly

(2786352)

jstelly@coburns.com

Replenishment enabled as account #2786352

Daily Delivery from Eunice

	Approved	



Jessica Stelly

jstelly+050224@coburns.com

	Approved	



Jessica Stelly

jstelly+test0628@coburns.com

	Pending	



Jessica Stelly

(2786355)

stellyjess@gmail.com

Replenishment enabled as account #2786355

Daily Delivery

	Approved	



Jessica Stelly

(2786352)

stellyjess@yahoo.com

Replenishment enabled as account #2786352

Monday,Thursday Delivery

	Approved	
5 Users
Sort By:
Last Name Ascending
Last Name Descending
First Added
Last Added

Now we will focus on the **Order Template** section.\
Order templates are lists of products for quick access to order, check price or quantity available. Users can have more than 1 Order Templates.\
\
Order Templates can be shared among all users that are associated with a Coburn's Account #.\
\
You can click on the name of an Order Template to see the products on them.

## ➡️**Order Template Tip!**

While users can create their own order templates, they can also reach out to the Web Support team who can create an order template with their top products purchased.

On the **Order Template Details Page,**

- Users can upload a file of Coburn's products to quickly generate Order Templates
- Individually add Products
- Search through the products in the Order Template
- Change the name of their order template
- Share their order template among other users on their account

Note:\
Products can also be added from the Product Detail Page which will be discussed under the Products Section.

Skip to Main Content
For the Pros
Main Account
Your Branch: Eunice
Hi, Jessica!
(0)
What can we help you find?
Search
Show Departments
Tech Services
Kitchen & Bath Showroom
Coburn's Connect App
Account Menu:
Account Overview
Additional Users
Order Templates
Replenishment Queue
Pay by Account #
Invoice Summary
Payment History
Open Orders
Switch Account
Switch Location
Saved Carts
Payment Information
Addresses
Invoice Statement Options
Settings
Logout
Stock
Manage Order Template
Secure Checkout
Search
Clear Search Results
Upload File
Last Import:
Created Records	Updated Records	Errored Records	Time	Status	Original File	Error File
221	0	2	9 sec	Completed with Errors		
221 Products
Enter the search results page you want to go to. Currently on page 2 of 3.
of 3
Sort By:
Adapter (11)
Angle Supply Stop (1)
Brass Fitting & Flange (1)
Bushing Pipe Fitting (6)
Clamps, Talons & Strap (3)
Cleanout Plug (6)
Cleanout Tee Pipe Fitting (3)
Coburn Product Web (1)
Cross Fitting (6)
Double Wye Pipe Fitting (2)
Elbow Pipe Fitting (32)
Gas Fitting (24)
Gas Tubing (8)
Pex Fitting & Crimp Ring (52)
Pex Tubing (4)
Plastic Fitting & Flange (24)
Plumbing Product (1)
Plumbing Repair Part (1)
Reducer Coupling (5)
Reducing Sanitary Tee Pipe Fitting (7)
Reducing Wye Pipe Fitting (4)
Sanitary Tee Pipe Fitting (8)
SDR 35 Glue (2)
Straight Supply Stop (1)
Test Cap (3)
Tub Box (1)
Wye Pipe Fitting (4)
		

1-1/2 PVC-DWV Sch 40 Fitting Cleanout Adapter Less Plug SpgxFIP 105

Coburn's Product #: 46411195

In Stock: Eunice (19)

	
Qty:
Quantity
1
	

Item Price

$1.28/ea
Remove
Add to Cart


		

1-1/2 PVC-DWV Sch 40 Male Trap Adapter With Polyethylene Nut SpgxS 103P

Coburn's Product #: 46403838

In Stock: Eunice (69)

	
Qty:
Quantity
1
	

Item Price

$2.08/ea
Remove
Add to Cart


		

3 PVC-DWV Sch 40 Fitting Cleanout Adapter Less Plug SpgxFIP 105

Coburn's Product #: 46411393

In Stock: Eunice (24)

	
Qty:
Quantity
1
	

Item Price

$4.59/ea
Remove
Add to Cart


		

2 PVC-DWV Sch 40 Fitting Cleanout Adapter Less Plug SpgxFIP 105

Coburn's Product #: 4

The **Order Template Detail** Page shows:

- Current prices
- Quantity available at the location they are signed into
- The option to click check boxes next to the products they want to add to their shopping cart

Account Menu:
Account Overview
Additional Users
Order Templates
Replenishment Queue
Pay by Account #
Invoice Summary
Payment History
Open Orders
Switch Account
Switch Location
Saved Carts
Payment Information
Addresses
Invoice Statement Options
Settings
Logout
Stock
Manage Order Template
Secure Checkout
Search
Clear Search Results
Upload File
Last Import:
Created Records	Updated Records	Errored Records	Time	Status	Original File	Error File
221	0	2	9 sec	Completed with Errors		
221 Products
Enter the search results page you want to go to. Currently on page 2 of 3.
of 3
Sort By:
Adapter (11)
Angle Supply Stop (1)
Brass Fitting & Flange (1)
Bushing Pipe Fitting (6)
Clamps, Talons & Strap (3)
Cleanout Plug (6)
Cleanout Tee Pipe Fitting (3)
Coburn Product Web (1)
Cross Fitting (6)
Double Wye Pipe Fitting (2)
Elbow Pipe Fitting (32)
Gas Fitting (24)
Gas Tubing (8)
Pex Fitting & Crimp Ring (52)
Pex Tubing (4)
Plastic Fitting & Flange (24)
Plumbing Product (1)
Plumbing Repair Part (1)
Reducer Coupling (5)
Reducing Sanitary Tee Pipe Fitting (7)
Reducing Wye Pipe Fitting (4)
Sanitary Tee Pipe Fitting (8)
SDR 35 Glue (2)
Straight Supply Stop (1)
Test Cap (3)
Tub Box (1)
Wye Pipe Fitting (4)
		

1-1/2 PVC-DWV Sch 40 Fitting Cleanout Adapter Less Plug SpgxFIP 105

Coburn's Product #: 46411195

In Stock: Eunice (19)

	
Qty:
Quantity
1
	

Item Price

$1.28/ea
Remove
Add to Cart


		

1-1/2 PVC-DWV Sch 40 Male Trap Adapter With Polyethylene Nut SpgxS 103P

Coburn's Product #: 46403838

In Stock: Eunice (69)

	
Qty:
Quantity
1
	

Item Price

$2.08/ea
Remove
Add to Cart


		

3 PVC-DWV Sch 40 Fitting Cleanout Adapter Less Plug SpgxFIP 105

Coburn's Product #: 46411393

In Stock: Eunice (24)

	
Qty:
Quantity
1
	

Item Price

$4.59/ea
Remove
Add to Cart


		

2 PVC-DWV Sch 40 Fitting Cleanout Adapter Less Plug SpgxFIP 105

Coburn's Product #: 46411294

In Stock: Eunice (46)

	
Qty:
Quantity
1
	

Item Price

$1.71/ea
Remove
Add to Cart


		

4 PVC-DWV Sch 40 Female Adapter FIPxH 101

Coburn's Product #: 46403309

In Stock: Eunice (17)


## ➡️**Creating Barcodes**

Now let's learn how users can **create barcodes** that can be used on the Coburn's Connect App.

Now we will learn how to create "**Create Barcodes**"\
**Barcodes** can be used on the Coburn's Connect App\
\
Under Order Templates, click the link called 'Create Barcodes' next to the Order Template.

On the **Barcode Detail Page**, there are many options to customize the barcodes. We have everything from binder version to sticker versions and more.

Users can print out these barcodes at any time. They can be used on the Coburn's Connect App.

Order Template Barcode Generator

Use this to customize barcode printouts for easy ordering using the Coburn's Connect app.

Print Barcodes
What are you wanting to make?
Binder/Book
Labels/Stickers
Custom
Item Sort Order
In order as they appear on template
Item Number
Item Name
Product Type/Category
Label Template
Avery 5160 Address Labels 1" x 2 5/8"
Avery 5161 Address Labels 1" x 4"
Avery 94207 Address Labels 2" x 4"
Customize Layout
Show Product Name (recommended)
Show Product Number (recommended)
Show Product Photo (recommended)
Show Product Quantity
Previous Page
1
2
3
4
5
6
7
8
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Show All Pages

2 X 1-1/2 PVC-DWV Sch 40 Reducing Wye HxHxH 601

46407490

ProPEX LF Brass Drop Ear Elbow, 1/2" PEX x 1/2"...

WIRLF4235050

ProPEX LF Brass Male Threaded Adapter, 3/4" PEX...

WIRLF4527575

3 PVC-DWV Sch 40 Street Longsweep 90 Elbow HxSpg...

46406492

E.WFASO 3/4 Wardflex Appliance Stub Out 382

EWFASO

20MX15MX15M.WFT 3/4x1/2x1/2 WF x WF x Wardflex...

20MX15MX15MWFT

ProPEX EP Tee, 1/2" PEX x 1/2" PEX x 1/2" PEX

WIRQ4755050

1-1/2 PVC-DWV Sch 40 Fitting Cleanout Adapter...

46411195

ProPEX EP Elbow, 3/4" PEX x 3/4" PEX

WIRQ4760750

1-1/2 PVC-DWV Sch 40 Sanitary Tee HxHxH 400

46409207

1-1/2 PVC-DWV Sch 40 Male Trap Adapter With...

46403838

ProPEX LF Brass Sweat Fitting Adapter, 1/2" PEX...

WIRLF4505050

ProPEX Ring with Stop, 1/2"

WIRQ4690512

3 X 2 PVC-DWV Sch 40 Reducing Coupling HxH 102

46401600

4 PVC-DWV Sch 40 Coupling HxH 100

46401303

4 PVC-DWV Sch 40 Cleanout Plug MIP 106

46411906

2 X 1-1/2 PVC-DWV Sch 40 Reducing Coupling HxH...

46401402

1-1/2 PVC-DWV Sch 40 22-1/2 Street Elbow SpgxH...

46406427

3 PVC-DWV Sch 40 Combination One Piece HxHxH 501

46407185

ProPEX LF Brass Sweat Adapter, 1" PEX x 1"...

WIRLF4511010

15C.WF50 Max Black 1/2 X 50 FT Wardflex Pipe C18

15CWF50

DX6.WFMSO 1/2x6 Wardflex Meter Stub Out 392

DX6WFMSO

3 PVC-DWV Sch 40 Double Wye HxHxHxH 611

46408308

1-1/2 PVC-DWV Sch 40 Coupling HxH 100

46401006

EP Flow-through Multi-port Tee, 4 (1/2")...

WIRQ224755

## ➡️Back to the My Account Section

Let's go back to the My Account Section & view the other links available to users with Connected Accounts

The **Pay by Account #**, will show the all of their Coburn's Accounts.

They can see:

- Their credit limit
- Last statement date and balance on that statement
- Balance if over 30 days
- Current due
- Ability to make a payment directly to that account #.\
  By clicking this button a box will open and they can enter the amount they want to pay. \
  The user has the option to pay by Credit/Debit Card or eCheck.\
  \
  The Credit Department will apply the payment to the oldest invoices first.

There is also a HISTORY button that shows them any payments they made online.

Account Menu:
Account Overview
Additional Users
Order Templates
Replenishment Queue
Pay by Account #
Invoice Summary
Payment History
Open Orders
Switch Account
Switch Location
Saved Carts
Payment Information
Addresses
Invoice & Statement Options
Settings
Logout
McWilliams and Son - Pay by Account #
There are accounts that have reached the credit limit.
MCWILLIAMS & SON INC - PLUMBING ACCOUNT (9315784)
MCWILLIAMS & SON INC - NACOGDOCHES OFFICE WAREHOUSE (9315779)
MCWILLIAMS & SON INC - 1668 WAREHOUSE (9315754)
Keyword
Search
Clear
13 Accounts
Sort By:
Name Ascending
Name Descending
Address Ascending
Address Descending
City Ascending
City Descending
State Ascending
State Descending
Postal Code Ascending
Postal Code Descending
Country Ascending
Country Descending
Name	Credit Limit	Last Statement Date & Balance	Balance total over 30 days	Current Due	
Online Payments
MCWILLIAMS & SON INC - 1668 WAREHOUSE - 9315754	$150,000.00	
07/25/24
$122,147.84
Discount= $2,439.33
	$0.00	$159,843.48	Make Payment	History
MCWILLIAMS & SON INC - NACOGDOCHES OFFICE WAREHOUSE - 9315779	$75,000.00	
07/25/24
$53,411.35
Discount= $1,059.84
	$0.00	$96,223.31	Make Payment	History
MCWILLIAMS & SON INC - PLUMBING ACCOUNT - 9315784	$150,000.00	
07/25/24
$123,588.46
Discount= $2,459.41
	$0.00	$193,397.03	Make Payment	History
Main Account - 9315750	$250,000.00	
07/25/24
$50,501.76
Discount= $1,000.24
	$0.00	$85,362.77	Make Payment	History
MCWILLIAMS & SON INC - CHRIS ASHWORTH - 9315755	$5,000.00	
05/25/24
$13.63
Discount= $0.27
	$0.00	$0.00		History
MCWILLIAMS & SON INC - COLTON MARTIN - 9315768	$5,000.00	
07/25/24
$1,453.40
Discount= $29.07
	$0.00	$1,453.40	Make Payment	History
MCWILLIAMS & SON INC - HUNTER FUGATE - 9315783	$5,000.00	
08/25/21
$879.91
Discount= $16.70
	$0.00	$0.00		History
MCWILLIAMS & SON INC - JESSE ANDERSON - 9315780	$5,000.00	
01/25/23
$243.10
Discount= $4.86
	$0.00	$0.00		History
MCWILLIAMS & SON INC - Juan Vallejo - 9315759	$5,000.00	
06/25/24
$313.32
Discount= $6.27
	$0.00	$0.00		History
MCWILLIAMS & SON INC - LIVINGSTON 

The **Invoice Summary** page shows the user all of their invoices. They have the option of:

- Switching to different account #s to see invoices associated with that account
- View paid and unpaid invoices
- Paying on individual invoices
- Clicking invoice #s to see the invoice details
- View the PO # and Job Names
- See the total of the invoice and if you have a balance

On the **Payment History Page**, users can see payment that have been applied to their account.  They can click the Details button to view the invoices that payment was applied to.

Account Menu:
Account Overview
Additional Users
Order Templates
Replenishment Queue
Pay by Account #
Invoice Summary
Payment History
Open Orders
Switch Account
Switch Location
Saved Carts
Payment Information
Addresses
Invoice Statement Options
Settings
Logout
Payment History
Switch to different account
Main Account
TOOL ACCOUNT\n116 HUNTER ST
Search
Clear
Download Payment History
Enter the search results page you want to go to. Currently on page 2 of 6.
of 6
Note	Payment Date	Amount	Applied Date	Type	
3802113	03/20/24	21.73	03/20/24	DC	Details
3617755	11/17/23	27.61	11/17/23	DC	Details
3592731	11/02/23	9.17	11/02/23	DC	Details
3575777	10/23/23	15.11	10/23/23	DC	Details
3421112	07/25/23	31.93	07/25/23	VC	Details
3419035	07/24/23	25	07/24/23	VC	Details
3419037	07/24/23	25	07/24/23	VC	Details
3419024	07/24/23	20.91	07/24/23	VC	Details
3419030	07/24/23	3.85	07/24/23	VC	Details
3419029	07/24/23	4.96	07/24/23	VC	Details
3286366	05/05/23	0	05/05/23	ADJ	Details
3079513	12/28/22	1206.36	12/28/22	CK	Details
3072852	12/23/22	583.26	12/23/22	DC	Details
3032836	11/29/22	75.07	11/29/22	DC	Details
2951726	10/06/22	713.16	10/06/22	DC	Details
2647358	04/08/22	106.95	04/08/22	DC	Details
2543701	02/03/22	110.55	02/03/22	DC	Details
2501737	01/07/22	37.07	01/07/22	DC	Details
2499100	01/06/22	15.06	01/06/22	VC	Details
2496519	01/05/22	9.94	01/05/22	VC	Details
2478727	12/21/21	51.58	12/21/21	DC	Details
2443958	11/30/21	8.05	11/30/21	MC	Details
2440493	11/29/21	65.74	11/29/21	DC	Details
2366276	10/13/21	9.28	10/13/21	DC	Details
2355143	10/06/21	1.07	10/06/21	DC	Details
Enter the search results page you want to go to. Currently on page 2 of 6.
of 6

On the **Open Orders** Page, users can view any orders that their local Coburn's may be processing for them.  These orders have not yet been billed to their account.

Skip to Main Content
For the Pros
Main Account
Your Branch: Eunice
Hi, Jessica!
(0)
What can we help you find?
Search
Show Departments
Tech Services
Kitchen & Bath Showroom
Coburn's Connect App
Account Menu:
Account Overview
Additional Users
Order Templates
Replenishment Queue
Pay by Account #
Invoice Summary
Payment History
Open Orders
Switch Account
Switch Location
Saved Carts
Payment Information
Addresses
Invoice Statement Options
Settings
Logout
EMPLY JESSICA STELLY - Open Orders
Switch to different account
Main Account
TOOL ACCOUNT\n116 HUNTER ST
Search
Clear
Showing 1 - 1 of 1 Total
Order #	Date	Total	Required Date	Status
236200504	7/8/2024	$1.57	7/8/2024	Open
Showing 1 - 1 of 1 Total

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Coburn Supply Company, Inc | 350 Pine St. - Suite 850, Beaumont, TX 77701

© Copyright 2022, Coburn Supply Company Inc. All rights reserved.

**Other links** on the My account section include:

- Updating a customers Invoice & Statement Options
- Changing their password and email address
- Viewing Saved Shopping Carts
- And more....

Account Menu:
Account Overview
Additional Users
Order Templates
Replenishment Queue
Pay by Account #
Invoice Summary
Payment History
Open Orders
Switch Account
Switch Location
Saved Carts
Payment Information
Addresses
Invoice Statement Options
Settings
Logout
Account Overview - Main Account (2786352)
Account Information
Account:

Main Account

Name:

Jessica Stelly

Email Address:

jstelly@coburns.com

Edit

There are a few ways to view Products.\
One way is to use the **Show Departments** Dropdown.\
\
The user can narrow down the department and product type they are searching for.\
\
They can also use the **Search Bar** to search by keywords, manufacturer part #, Coburn's product #, and more.

Chemicals & Cleaners
Cements & Primers
Chlorine
Cleaning Supplies
Concrete & Asphalt
Disinfectants & Odor Neutralizers
Drain Cleaners & Solvents
Grass & Weed Killers
HVACR Cleaners & Solvents
Insecticide
Leak Detectors
Oils
Paint & Primer
Pipe Dope, Tape & Lubricants
Putty, Caulk, Sealers & Adhesives
Repellants
Thread Sealant
View All Chemicals & Cleaners

Under the Show Departments section, if the user clicks View All they will see a listing of all the Product Types under that Department.\
In this example, you can see the options under the Chemicals & Cleaners Section.

Users will see **attributes** on the left-hand side.\
They can click the check boxes next to multiple ones to further narrow down their search.

On the **Product Cards**, the user will see:

- Description
- Coburn's SKU #
- Manufacturer Part #,
- Stock available at the location they are logged in as and total throughout all of Coburn's
- Customer's price
- The ability to add the item to their shopping cart or replenishment queue (if they are enabled)

If the user clicks on the Product they are taken to the Product Detail Page with more information.

On the **Product Detail Page**, users can see:

- Pricing
- Availability at all locations

Other messages users may see on Products:

- **No Product in Stock:**\
  It will be marked as a Special Order. The website will display the phone # of their closest Coburn's location so they can call for more information. They still have the option to purchase the item on the website.
- **Vendor doesn't allow us to show price or sell online:**\
  These products will only show product details and will have a message with the phone # of their nearest Coburn's location to call for more information.

The user can add the product to their shopping cart, order template or replenishment queue (if their account is enabled).

BT133T #51250 8-18 X 3/4 Bit Tip (500 Ctn)

Coburn's Product #: 37500192

Mfg#: BT133T

Brand: Malco

$22.29/ea

In Stock: 99

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Tupelo (1)
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Qty:

Updated Quantity 1
Add to Cart
Add to Replenishment

Replenishment Qty: 0

Add to Order Template

On the **Product Detail Page**, there are **tabs** at the bottom that provide more information on the product:

- **Description Tab** provides details about the product
- **Attributes Tab** provides many of the attributes you see on the left hand side when you are navigating through the products
- **Measurements Tab** provided details about the product size
- **Resources Tab** provide downloadable files such as spec sheets or parts breakdown

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Fasteners & Hardware
Fasteners & Screws
Hex Screw

BT133T #51250 8-18 X 3/4 Bit Tip (500 Ctn)

Coburn's Product #: 37500192

Mfg#: BT133T

Brand: Malco

$22.29/ea

In Stock: 99

Eunice (1)
Lake Charles (1)
DeRidder (1)
Baton Rouge Airline (4)
Denham Springs (1)
Jasper (2)
Thibodaux (1)
Hammond (1)
Houma (1)
New Orleans - Harahan (1)
Ruston (3)
Abita Springs (1)
New Orleans - Harvey (3)
Lufkin (3)
Slidell (1)
Cleveland (2)
Baytown (1)
Galveston (1)
Conroe A/C (1)
Huntsville (1)
Houston Cranswick (1)
Longview (1)
Laurel (1)
Tyler (8)
Athens (1)
Meridian (1)
Tupelo (1)
less

Qty:

Updated Quantity 1
Add to Cart
Add to Replenishment

Replenishment Qty: 0

Add to Order Template
Description
Attributes
Measurements
Resources
BT133T #51250 #8-18 TPI X 3/4 in Bit Tip (500 Ctn)

When users add products to their shopping cart, the website is set to display **notification** for situations such as this example where they are trying to purchase more items than we have available in our inventory.

Other example notifications may include the use putting a product in their shopping cart that we are unable to ship.

While only 0 of the 2 requested items of 8289 LF 2 HDL W/B KITCHEN W/11.25 SPOUT are currently available for shipment, the remainder is on backorder and will be shipped at a later time.

Users can add products they are interested in purchasing to their shopping cart.\
They can find their shopping cart by clicking the icon in the top right corner.

On the **Shop Cart Page**, they can:

- Review and make changes to the products they want to purchase
- See notifications for products they are trying to order

To complete the order, the user can click the Secure Checkout Button

Home
Shopping Cart
Manage Carts
Manage Carts
Secure Checkout
Please be aware of:
While only 0 of the 1 requested items of 8289 LF 2 HDL W/B KITCHEN W/11.25 SPOUT are currently available for shipment, the remainder is on backorder and will be shipped at a later time.
Order Total:
$265.35
8289 LF 2 HDL W/B KITCHEN W/11.25 SPOUT
Coburn's Product #: MOE8289

Item Price

$245.19

Availability

Special Order

Qty:
Quantity
1

Total

$245.19
Remove
Save for Later
1808403 6 In 1 Screwdriver/Nutdriver
Coburn's Product #: WAL1808403

Item Price

$20.16

Availability

In Stock

Qty:
Quantity
1

Total

$20.16
Remove
Save for Later
Order Summary
Subtotal
$265.35
Discount
-----
Estimated Total
$265.35
Secure Checkout

In the check out process, the user can enter P**O#, Job Name, required date & comments**. This information will be passed over to the pick ticket that prints out at their Coburn's location.

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Main Account
Your Branch: Eunice
Hi, Jessica!
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All fields are required unless marked optional.

Other Order Information
Purchase Order Number
Date Order is Needed
7
/
8
/
2024
Job Name
Comment
Shipping
Account
#2786352 - Main Account
#2786355 - TOOL ACCOUNT\n116 HUNTER ST
Shipping Account
Recipient Name

Main Account
116 HUNTER ST
EUNICE, LA 70535

Customer Number: 2786352

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Continue
Order Summary
Edit Cart
Item(s)
1
Subtotal
$22.29
Shipping
$0.00
Shipping Discount
-----
Estimated Tax
-----
Discount
-----
Total
$22.29
Items in Cart

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Coburn Supply Company, Inc | 350 Pine St. - Suite 850, Beaumont, TX 77701

© Copyright 2022, Coburn Supply Company Inc. All rights reserved.

The user has this option to change the **Coburn's Account #** they want this order placed under.

#2786352 - Main Account
#2786355 - TOOL ACCOUNT\n116 HUNTER ST

The next section in the Check Out process allows the user to select their **shipping method**.

Users can **pay for their orders** with a credit or debit card.\
If they have a charge account, then they can choose that option.

On the final checkout screen, users can **review their selection** one last time then click **Place Order**.

Are you tax exempt? Click here before completing your order.

## ➡️**Successful Web Order**

A successful web order will print out at the Coburn's location the user selected. The user and the Coburn's location that will process the web order will receive an email confirmation.

## ➡️**Reminder!**

Customers and employees that have **general questions about the website, online payments & offer tech support**.

- Reach out to the **Web Support Team** through the website using the **LIVE CHAT** or **CONTACT US** form.

Don’t forget we also have a **HELP** section located at the bottom of the website that will have information on everything from how to register, how to make online payments, and more.

Customers that need **product specific help** should be handled at the **branch level**.

Ae-Admin

Coburns

Created:  July 2024
This guide provides a general overview of the features and functionalities of the updated www.coburns.com website. It highlights useful links on the front page, demonstrates how to register and log into a web account, explains the features available once logged in, and provides information on additional users, order templates, products, and placing an order. It also emphasizes the availability of customer support through live chat or the contact form.

Revision : 11-08-24

General Overview of Front Page