To share a dashboard, select the "Share" button in the top right hand corner of the dashboard. 

The URL for the shareable view of the dashboard will then be copied to your clipboard.

Open a new tab and paste in the URL.

\
Your dashboard is now viewable to anyone with the URL in an easy to read format. Also note, a shareable dashboard doesn't enable the viewer to access transcripts or any configurations.

Weekly Dashboard 2
06/01/2023 - 06/08/2023
Fallback Messages KPI
1,298

MESSAGES
New Users KPI
637

NEW_USERS
Sessions KPI
3,107

SESSIONS
Users KPI
1,444

USERS
Intents In Confidence KPI
0.8

INTENT_CONFIDENCE
Escalation: Incoming Intents (Table)
Intent
Messages
Users
Ratio
NotHandled
419
277
1.51
HELLO
143
129
1.11
TRACK_ORDER
81
77
1.05
EDIT_ACCOUNT
71
55
1.29
TRACK_ORDER_WITH_NUMBER
63
57
1.11

Rows per page:

5

1–5 of 26

Escalation Flow
Step A
Step B
Other
29.1%251
DELETE_ACCOUNT
10.2%88
DELIVERY_OPTIONS
10.0%86
EDIT_ACCOUNT
11.0%95
PAYMENT_ISSUE
10.1%87
TRACK_ORDER
29.6%255
REQUEST_HUMAN
39.1%337
(end)
60.9%525
User Volume over Time
1. Jun
2. Jun
3. Jun
4. Jun
5. Jun
6. Jun
7. Jun
8. Jun
100
200
300
400
500
Journey before Fallback
Step A
Step B
B + 1
CHECK_INVOICES
12.3%95
DELETE_ACCOUNT
15.2%117
DELIVERY_OPTIONS
12.0%93
PAYMENT_ISSUE
12.4%96
TRACK_ORDER
36.3%280
Other
11.8%91
NotHandled
39.0%301
(end)
61.0%471
(end)
3.2%25
(unknown)
2.2%17
CREATE_ACCOUNT
11.8%91
CONTACT_HUMAN_AGENT
3.4%26
REQUEST_HUMAN
10.4%80
NotHandled
3.5%27
NO
4.5%35
Escalated Users KPI
523

ESCALATED_USERS
Top Intents
view
intent
value
TOP_INTENTS (7,387)
NotHandled
1.3k​1.3k
TOP_INTENTS (7,387)
NO
1.1k​1.1k
TOP_INTENTS (7,387)
REQUEST_HUMAN
719.0​719.0
TOP_INTENTS (7,387)
HELLO
663.0​663.0
TOP_INTENTS (7,387)
TRACK_ORDER
426.0​426.0
TOP_INTENTS (7,387)
EDIT_ACCOUNT
281.0​281.0
TOP_INTENTS (7,387)
TRACK_ORDER_WITH_NUMBER
274.0​274.0
TOP_INTENTS (7,387)
DELETE_ACCOUNT
190.0​190.0
TOP_INTENTS (7,387)
ORDER_NUMBER
173.0​173.0
TOP_INTENTS (7,387)
DONT_KNOW_ORDER_NUMBER
173.0​173.0
TOP_INTENTS (7,387)
DELIVERY_PERIOD
155.0​155.0
TOP_INTENTS (7,387)
CHECK_INVOICES
154.0​154.0
TOP_INTENTS (7,387)
REVIEW
154.0​154.0
TOP_INTENTS (7,387)
SET_UP_SHIPPING_ADDRESS
152.0​152.0
TOP_INTENTS (7,387)
REGISTRATION_PROBLEMS
151.0​151.0
TOP_INTENTS (7,387)
PAYMENT_ISSUE
143.0​143.0
TOP_INTENTS (7,387)
CREATE_ACCOUNT
140.0​140.0
TOP_INTENTS (7,387)
DELIVERY_OPTIONS
139.0​139.0
TOP_INTENTS (7,387)
TRACK_REFUND
130.0​130.0
TOP_INTENTS (7,387)
CONTACT_HUMAN

In addition to the shareable link, you can download the dashboard as a PDF. Select the "download" button in the top right hand corner of the dashboard.\
\
Your Dashboard will then download to your computer in a PDF file.

Sharing a Dashboard Outside of Dashbot