Click the class or appointment you want to remove the customer from.

Click the three dots next to the customer's name.

Select "Regular cancel" if you want to return the usage to the customer's membership (or account credit if they booked by paying a drop-in fee) or "Late cancel" if you don't want them to get any kind of refund. 


Regular cancel
Flexi Plan credit will be returned

Select whether you want to notify the customer. If you choose "Yes", they will receive an automated email letting them know they've been removed from the session. Click "Remove" to finalise.

The customer has now been removed from the session.

 
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Options 
Calendar / Online Yoga Flow
Online Yoga Flow
 Monday 15 Aug 2022 08:00– 09:00
 Online Yoga
 Mitch Tate
 0 / Unlimited 
 Visible to: everyone
 Registrations open  •  copy customer site url
 11 Memberships • £10.00 drop ins 
 Zoom Online Class 
Zoom User : Mitch Tate (mitch@teamup.net)
The meeting will be created closer to the start time.
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Unregistering a customer from a class or appointment