Navigate to [https://gms.idonate.com/dashboard?dash=indicators](https://gms.idonate.com/dashboard?dash=indicators)

Note whether the org's webhook(s) are active. 

Installed Date	Webhook ID	Type	Active
02-14-2023 01:13 PM	5f9da255-eef3-4b7b-95fb-5c2ccc2d5622	Event	
04-07-2020 10:15 AM	9ef41bb7-1709-4128-b8f0-c373423adfea	Event	
Recent Events
Date	ID	Type
02-21-2023 04:05 PM	e564f0d6-b233-11ed-a3f7-26da04d247b1	transaction_set.created
02-21-2023 04:05 PM	e5587bda-b233-11ed-a3f7-26da04d247b1	transaction.completed
02-21-2023 04:05 PM	e54fb9fa-b233-11ed-a3f7-26da04d247b1	transaction.created
02-21-2023 01:47 PM	8b91b3d6-b220-11ed-af90-46da66c2ae78	transaction_set.created
02-21-2023 01:47 PM	8b7f4ebc-b220-11ed-af90-46da66c2ae78	transaction.completed
02-21-2023 01:47 PM	8b70e1d8-b220-11ed-af90-46da66c2ae78	transaction.created
02-21-2023 01:02 PM	5aadee48-b21a-11ed-b475-b230cdcd90b6	transaction_set.created
02-21-2023 01:02 PM	5aa1af66-b21a-11ed-b475-b230cdcd90b6	transaction.completed
02-21-2023 01:02 PM	5a98a902-b21a-11ed-b475-b230cdcd90b6	transaction.created
02-21-2023 10:43 AM	cfd48a7e-b206-11ed-ad5f-2e2f57c9c9b6	transaction_set.created
02-21-2023 10:43 AM	cfc8d9e0-b206-11ed-ad5f-2e2f57c9c9b6	transaction.completed
02-21-2023 10:43 AM	cfbe371a-b206-11ed-ad5f-2e2f57c9c9b6	transaction.created
02-21-2023 10:14 AM	d8749128-b202-11ed-8e84-72e5fe9c284c	transaction_set.created
02-21-2023 10:14 AM	d862ddac-b202-11ed-8e84-72e5fe9c284c	transaction.completed
02-21-2023 10:14 AM	d8569ae2-b202-11ed-8e84-72e5fe9c284c	transaction.created
02-21-2023 09:36 AM	734bdb94-b1fd-11ed-8a95-da4fcbd3c358	transaction_set.created
02-21-2023 09:36 AM	733fa982-b1fd-11ed-8a95-da4fcbd3c358	transaction.completed
02-21-2023 09:36 AM	7335b5da-b1fd-11ed-8a95-da4fcbd3c358	transaction.created
02-20-2023 03:16 PM	d33cbc8e-b163-11ed-bb80-da8e382db93c	transaction_set.created
02-20-2023 03:16 PM	d330e742-b163-11ed-bb80-da8e382db93c	transaction.completed


                  true
                  
                  
Active

                

"Recent Exceptions" will show any error messages thrown by the webhook when data was sent to the webhook endpoint (Target URL).

module 'gmsnext.restmodels.data.v20191101' has no attribute 'p2p_fundraiser'

Make note of the date of these errors as compared to the most recent transaction event. Sometimes these errors are old, or have been resolved, and do not need to be noted. In this case, the last error was on 2/20/23

...and the latest transaction was 2-21-23. The error looks to have been resolved.

Click "EDIT WEBHOOK" to open its settings.

The "Target URL" tells us where data is being sent. You may be able to tell the org's CRM by the Target URL. Sometimes, this Target URL needs review, and could be cause for an error on the webhook.

Scroll down to view the webhook's subscribed events. Orgs may be asking why they are/aren't receiving certain data. Here, we can tell what's being sent.

Subscribed Event Types
Select All
Select None
Advocacy Page Updated
Advocacy Program Archived
Advocacy Program Unarchived
Advocacy Program Published
Advocacy Program Unpublished
Advocacy Program Created
Advocacy Program Deleted
Advocacy Program Updated
Advocacy Program Expired
Advocacy Team Created
Advocacy Team Updated
Advocacy Team Member Joined
Advocacy Team Member Left
Advocacy Team Member Milestone Reached
Donor Contact Updated
Donor Payment Method Updated
Donor Cancelled Organization Schedules
Donor Requested Organization Giving History
Donor Contact Update Requested
Event Attendee Registered
Recurring Donation Schedule Created
Recurring Donation Schedule Updated
Recurring Donation Schedule Donor Update Requested
Recurring Donation Schedule Cancelled
Transaction Set Created
Transaction Set Changed
Transaction Created
Transaction Updated
Transaction Completed
Transaction Refunded
Transaction Cancelled
Transaction Approved
Transaction Pending
Transaction Sold
Transaction Transferred
P2P Program Created
P2P Program Updated
P2P Program Archived
P2P Fundraiser Created
P2P Fundraiser Updated
P2P Fundraiser Archived
P2P Fundraiser Update Posted
P2P Fundraiser Milestone Reached

Click on a Recent Event to pull up Payload data.

The "Payload" data shows what information is being sent to the Target URL

At the bottom of the screen, you can see whether the transaction successfully made it to the webhook endpoint or not. In this case, the answer is "false," so the Event (transaction) did not make it to the endpoint. This could be due to several factors likely on the org's end.

Alert! There is currently a bug with that "Event Pushed?" field where the most recent event will always be considered "false" until another Event is pushed.

Tip! For webhook-only integrations (not through our integration exchange), sometimes orgs report they are not receiving all expected data. To resolve, check the org's current Data-API version:

In a new tab, navigate to [https://donations.idonate.com/dashboard](https://donations.idonate.com/dashboard)

Click the "Search..." field to search for the org.

Look for "Data-API Version." If it's older than 2019, it likely the org isn't getting all the data they want (from what they see in the GMS Payload on a transaction Event)

Data-API Version
99999999
20220413
20210429
20200721
20200410
20200408
20200326
20200131
20191101
20190912
20181231
20180820
20180806
20180418
20180227
20161102
20161012
20160713

Click this dropdown and select the latest version (after the 999999 version).

99999999
20220413
20210429
20200721
20200410
20200408
20200326
20200131
20191101
20190912
20181231
20180820
20180806
20180418
20180227
20161102
20161012
20160713

Alert! Organizations integrating through the iX MUST be on the v99999999 of the Data-API.

What does updating the Data-API Version do?  Increasing the Data-API version configured for each organization strictly gives more data via event webhooks in addition to the data already being sent, and affects nothing else in the system.

Idonate

Google APIs

All integrations iDonate supports use webhooks...but sometimes orgs use our webhooks without using our integration. Either way, here's how we can tell where to point orgs to the right people (whether ourselves, their internal team, or CRM support) for solutions on a failing webhook

Webhook Troubleshooting