How to Update Workers and Submit a Return

Last Updated - 05/10/2026

Summary

This page includes guides for all steps of a return process including manual and spreadsheet processing of workers, returns, and then how to access your invoices.

There is a three-step process for completing your quarterly returns as below.

Step 1 – Update or Add new Workers

• You will need to update your workers details before completing your return.

• You can add, update, or cease workers at any time.

• Workers without a cease date will automatically appear on your next return until a cease date is entered.

Step 2 – Prepare and Lodge Your Return

• After updating worker details, all active workers (i.e. those without a cease date before the start of the quarter) will pre‑populate to your return.

• You will only need to enter the days worked in the quarter and the average daily ordinary pay for each worker.

Step 3 – Pay Invoice

• An invoice will be generated and made available in the portal for payment of contributions.

• You will be notified by email once this is ready.

Note: Your quarterly return obligation is complete only once all three steps have been finalised.

Manual Entry Method

Manual entry is our preferred method of updating and adding new workers. This method validates all required information for that worker before allowing you to move to your next action.

Spreadsheet Upload Method (20 or more workers)

Employers with twenty or more workers are able to use spreadsheets to update and add workers to their account. These workers will appear on quarterly returns based on their start and end dates.