Navigate to [https://go.servicetitan.com/#/DispatchBoard?date=5%2F10%2F2023&link=~~](https://go.servicetitan.com/#/DispatchBoard?date=5%2F10%2F2023&link=~~)
Click "Schedule"
Click "Technician Shifts"
Click "Create Shift"
Click "ON CALL"
Click the "Add a title" field.
Name you Shift something, for example "On Call"
Set your Start Time
Set your End Time
Click "Add Technicians to Create This Shift For"
Type the Tech name you are looking to add
Click "Add to schedule" and you're done