Tip!
Admins can reset an agents profile from impersonating the agent as well.
Manage users panel would be needed for password reset for admin permission or above
1
Click here.
2
Option to create custom password
3
Option for system to generate random password and send credentials directly to user
Edit Login email for user
4
Click here.
5
Change email address
Tip!
system will only allow one email address to be used per account. Cannot have the same login email for multiple accounts
6
Click "Save"
Change User Permission Level
7
Click here.
8
Select permission levels needed.
Tip!
Very common for an admin to have multipel permission levels checked.