Tip!
Admins can reset an agents profile from impersonating the agent as well.
Manage users panel would be needed for password reset for admin permission or above
1
Click here.
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2
Option to create custom password
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3
Option for system to generate random password and send credentials directly to user
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Edit Login email for user
4
Click here.
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5
Change email address
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Tip!
system will only allow one email address to be used per account. Cannot have the same login email for multiple accounts
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Click "Save"
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Change User Permission Level
7
Click here.
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8
Select permission levels needed.
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Tip!
Very common for an admin to have multipel permission levels checked.
9
Click "OK" after setting permissions
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10
Click "OK"
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Check login history for account
11
Click here to check login history for the account
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12
Click "Close"
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