Anthem

Aetna

Uhcjarvis

Humana

Evolvenxt

Cignamedicareproducers

Webcomserver

Devoted

Auth0

Google Contacts

Gmail

Spark receives RTS reports from carriers (status, eligible states, and writing numbers) and uses them to update your status in the Spark platform and the Sunfire enrollment tool.

Carrier emails/portals usually show updates 

 so your Spark/Sunfire status may briefly lag.

Most status issues resolve automatically in that timeframe.

 and Spark’s reporting still hasn’t updated, you can submit an escalation. To help us process it faster:

Don’t see your carrier below? Forward either: your 

 from the carrier, OR a portal screenshot

Anthem: Identify Your Upline & Payee, and Confirm Ready-to-Sell

Check your ready-to-sell status with the instructions below. To verify your upline, email 

, provide your NPN and name, and ask to "confirm my direct upline, and top of hierarchy." Then forward the response to support@sparkadvisors.com.

Aetna: Verify your own ready-to-sell-status and call the carrier to confirm your upline

Confirm Aetna State Appointments

Forward the ready-to-sell email you've received from 

 with the subject "Cigna Medicare: Welcome and Important Information."

Forward the screenshots referenced in the steps below to 

Checking Current RTS Status on Devoted Agent Site

Forward the screenshots referenced in the steps below to support@sparkadvisors.com. You should also email 

, provide your NPN and name, and ask to "confirm my direct upline, and top of hierarchy." Then forward the response (or a screenshot of it) to 

UnitedHealthcare: Identify your level, upline, and ready-to-sell status

Wellcare: Verify Ready-to-Sell and Your Upline

Forward your Molina certification email, plus proof of  Spark hierarchy screenshot to 

Molina: Certifications

Forward the email you receive from Scan to  

The Spark Team does not have visibility into your state appointments in our carrier portal. To update additional state appointments in your account manually, please follow the below steps to send us the states you have appointments in from your Aetna account.

This guide provides a straightforward method for brokers to identify their upline and payee within the Anthem system, ensuring they have accurate information for commission tracking and management. By following the simple steps outlined, users can easily access essential account details to streamline their operations. This resource is particularly valuable for those looking to enhance their efficiency and clarity in their brokerage activities.

This guide provides essential steps for verifying your ready-to-sell status with Aetna, ensuring that you are fully prepared to offer their products. It also emphasizes the importance of confirming your upline, which can enhance your support and resources as a producer. By following these instructions, you can confidently engage with clients and maintain compliance in your sales activities.

Accessing Humana Agent Portal and Viewing Licenses

This guide provides essential steps for UnitedHealthcare agents to verify their agent level, upline, and selling status, ensuring they are well-informed about their position within the organization. Understanding these details can help agents maximize their commission potential and navigate their professional relationships effectively. By following this guide, agents can streamline their profile management and enhance their readiness for sales opportunities. Overall, it is a valuable resource for any UnitedHealthcare agent aiming for clarity and success in their role.

This guide provides essential step-by-step instructions for completing the annual certification process with Molina Healthcare, ensuring you stay compliant and up-to-date. It highlights the importance of accessing your certification invitation, navigating the login process, and properly updating your information. By following this guide, you can efficiently complete your certification requirements and avoid potential issues with your account. Overall, viewing this guide will streamline your certification experience and help you maintain your credentials with Molina.

This guide provides essential information for verifying your readiness to sell Wellcare products and understanding your upline structure. By following the steps outlined, you can efficiently check your certification status and access important account details, ensuring you are well-prepared for the upcoming AEP. It's a valuable resource for agents looking to streamline their processes and maintain compliance with Wellcare's requirements.

Verifying Ready-to-Sell (RTS) with Each Carrier

Standard Wait Time

Escalation After 7 Days

Certifications

Anthem

Aetna

Cigna

Devoted

Humana

UnitedHealthcare (UHC)

Wellcare

Molina

Scan