Guide for Participants (Signers) - Regular Meeting

If you have been invited to sign a document using Videosign, this guide will help you join the meeting and complete the signing process.

Videosign allows documents to be signed securely during a live online meeting, with a full audit trail and certificate of authenticity.

1. Join the Meeting

You will receive an email invitation containing a secure link to join the Videosign meeting.

To join the meeting:

1. Open the email invitation.

2. Click the meeting link.

3. Allow access to your camera and microphone.

📖 Follow the step-by-step guide:

2. Sign the Document

When it is your turn to sign, the host will give you control in the meeting room.

You can then add your signature to the document.

There are three ways to sign:

• Draw your signature using your mouse, trackpad, or touchscreen

• Type your name to generate a typed signature

• Upload a signature image

📖 Follow the step-by-step guide:

What Happens Next?

Once all participants have signed the document, the meeting host will finalise it.

The completed document will include:

• The signed document
• Signee details
• A Certificate of Authenticity
• A full audit trail of the signing process

The host may then share the completed document with you.

Email Notifications

There are various email notifications you will receive from Videosign when you are invited to join a meeting or sign a document.

These will include:

• Invitation to join the meeting

• New documents in your meeting room

• A document has been signed in your meeting room

• A document has been finalised in your meeting room

The sender email address for these emails will be [email protected].

If you're unsure whether an email invitation is genuine, please contact your meeting host directly to confirm, before clicking any links.

Troubleshooting & FAQs

Can’t join the meeting?

• Check your internet connection.

• Ensure you’re using a compatible browser (Google Chrome recommended).

• Refresh the page and try again.

Microphone or webcam not working?

• Ensure permissions are enabled in your browser settings.

• Restart your browser and rejoin the meeting.

Haven’t received an invite?

• Check your spam/junk folder.

• Contact the meeting host.

Need Help?

If you experience any issues, contact your meeting host in the first instance. They will be able to help you with their processes and raise any technical issues with Videosign directly.